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Kelo-cote advanced formula scar gel is intended for the management of old and new scars, including hypertrophic and keloid scars, resulting from surgery, trauma, wounds and burns. Kelo-cote is a clinically-tested silicone scar gel that reduces redness, softens and flattens raised scars. For prevention of abnormal scars, use as soon as the wound is closed or sutures are removed. Kelo-cote advanced formula scar gel features silicone, the No.1 dermatologist & plastic surgeon recommended scar reduction treatment ingredient. (Source: Of U.S. physicians surveyed by an independent market research firm).

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of Kelo-cote Advanced Formula Scar Gel? A: Kelo-cote Advanced Formula Scar Gel comes in a size of zero point thirty-five ounces, which is approximately ten grams.
  • Q: What are the main ingredients in Kelo-cote Scar Gel? A: Kelo-cote Scar Gel primarily contains silicone, which is clinically tested for effective scar management.
  • Q: Is Kelo-cote Scar Gel suitable for sensitive skin? A: Yes, Kelo-cote Scar Gel is suitable for sensitive skin and is recommended for use by kids.
  • Q: How often should I apply Kelo-cote Scar Gel? A: You should apply Kelo-cote Scar Gel twice daily for optimal results.
  • Q: Can Kelo-cote be used on acne scars? A: Yes, Kelo-cote is effective for reducing the appearance of acne scars along with other types of scars.
  • Q: How do I apply Kelo-cote Scar Gel? A: To apply Kelo-cote, clean the scar area, apply a thin layer of the gel, and allow it to dry completely before covering.
  • Q: How should I store Kelo-cote Scar Gel? A: You should store Kelo-cote Scar Gel in a cool, dry place, away from direct sunlight.
  • Q: Does Kelo-cote Scar Gel have a scent? A: No, Kelo-cote Scar Gel is odorless, making it comfortable to use throughout the day.
  • Q: What is the recommended treatment duration for Kelo-cote? A: The recommended treatment duration for Kelo-cote is sixty to ninety days, depending on the individual and the scar.
  • Q: Is Kelo-cote safe to use after surgery? A: Yes, Kelo-cote is safe for use on scars resulting from surgery once the wound is closed or sutures are removed.
  • Q: How do I clean my skin before applying Kelo-cote? A: You should gently wash the area with mild soap and water, ensuring it is clean and dry before applying Kelo-cote.
  • Q: Can I wear makeup over Kelo-cote Scar Gel? A: Yes, once Kelo-cote has dried, it can be worn under makeup without any issues.
  • Q: What should I do if I experience irritation from Kelo-cote? A: If you experience irritation, discontinue use immediately and consult a healthcare professional.
  • Q: Is Kelo-cote effective for old scars? A: Yes, Kelo-cote is clinically tested and effective for reducing the appearance of both old and new scars.
  • Q: How long does it take for Kelo-cote to dry after application? A: Kelo-cote typically dries within a few minutes after application, forming a breathable layer on the skin.
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