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L E D Face Mask Light Therapy

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the benefits of using the L E D Face Mask Light Therapy? A: The L E D Face Mask Light Therapy offers multiple benefits including improved skin texture, reduced acne, and enhanced collagen production. It utilizes seven different colors of light therapy to target various skin concerns.
  • Q: How do I use the L E D face mask? A: To use the L E D face mask, simply press the button to turn it on. The mask will automatically time for 15 minutes, providing a safe and efficient treatment.
  • Q: What materials is the L E D face mask made of? A: The L E D face mask is made from advanced transparent ABS material, which ensures durability and a good quality light strip for effective skin treatment.
  • Q: Is the L E D face mask suitable for all skin types? A: Yes, the L E D face mask is designed to be safe for all skin types. However, it's recommended to consult with a dermatologist if you have specific skin concerns.
  • Q: How often can I use the L E D face mask? A: For optimal results, it is recommended to use the L E D face mask three to five times a week, allowing your skin to rest in between sessions.
  • Q: Can I charge the L E D face mask? A: Yes, the L E D face mask features a USB charging design, making it easy to recharge for convenient use.
  • Q: What is the warranty on the L E D face mask? A: The L E D face mask comes with a 30-day unreasonable return policy and a 90-day free replacement service, ensuring your consumer rights are protected.
  • Q: Is the L E D face mask portable? A: Yes, the L E D face mask is lightweight and portable, making it easy to use at home or while traveling.
  • Q: What colors of light therapy does the mask offer? A: The mask offers seven colors of light therapy: red, blue, orange, green, purple, light purple, and cyan, each designed to address different skin issues.
  • Q: How do I clean and maintain the L E D face mask? A: To clean the L E D face mask, gently wipe it with a soft cloth after each use. Avoid using harsh chemicals or submerging the mask in water.
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