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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are L. Organic Cotton Tampons made from? A: L. Organic Cotton Tampons are made from 100% organic cotton, ensuring they are free from harmful chemicals and synthetic materials.
  • Q: How many tampons are included in each pack? A: Each multipack contains 30 tampons, with a total of 60 tampons across two packs.
  • Q: Are these tampons free from chlorine bleaching? A: Yes, L. Organic Cotton Tampons are free from chlorine bleaching, pesticides, fragrances, and dyes.
  • Q: What types of absorbency are available for these tampons? A: The tampons are available in both Regular and Super absorbency options to accommodate different menstrual flow needs.
  • Q: Does this product come with a plastic applicator? A: Yes, the tampons come with a BPA-free plastic applicator for easy and hygienic insertion.
  • Q: What is the benefit of using organic cotton tampons? A: Using organic cotton tampons helps reduce exposure to harmful chemicals and synthetic materials, making them a safer option for personal care.
  • Q: Are these tampons biodegradable? A: While the organic cotton material is compostable, the plastic applicator is not biodegradable; please dispose of it properly.
  • Q: Can I use these tampons with a heavy flow? A: Yes, you can choose the Super absorbency option for heavier menstrual flow, providing comfortable and reliable protection.
  • Q: Are there any fragrances added to L. Organic Cotton Tampons? A: No, L. Organic Cotton Tampons are free from fragrances, ensuring a natural and comfortable experience.
  • Q: How should I store these tampons? A: Store L. Organic Cotton Tampons in a cool, dry place, away from direct sunlight to maintain their integrity.
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