When you use this red light device to irradiate your body, it can penetrate into your skin and bone, to stimulate the cellular level activity to produce more enzymes, effectively alleviating your pain. Wavelength: 650nm+808nm Operating Voltage: 110-240 V Timing Range: 10-30mins for adjustment Package included: 1 x Host 1 x Power Adaptor 1 x USB cable 1 x Manual 1 x Warranty card
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the key features of the LASTEK-GD LASTEK Pain Relief Device? A: The LASTEK-GD device features 13 pieces of 650 nm light and 4 pieces of 808 nm light, offering an enhanced version of red light therapy. It is designed for comfort with a high-quality ABS material handhold, a Type-C charge port, a large battery capacity for extended use, and is portable for convenient operation.
- Q: How does the red light therapy work for pain relief? A: Red light therapy works by penetrating the skin and stimulating cellular activity, which helps produce more enzymes to alleviate pain in sore muscles and joints.
- Q: What is the recommended usage time for the device? A: The device has a timing range of 10 to 30 minutes, allowing users to adjust the duration of their therapy sessions based on their comfort and needs.
- Q: Is the LASTEK Pain Relief Device suitable for all body parts? A: Yes, the LASTEK Pain Relief Device is suitable for various body parts, including the shoulder, back, muscle, and knee joints, making it versatile for different pain relief needs.
- Q: What is included in the package when purchasing the device? A: The package includes one host device, one power adaptor, one USB cable, one manual, and one warranty card.
- Q: How long does the battery last on a full charge? A: The rechargeable lithium-ion battery provides approximately 3 to 4 hours of usage time on a full charge.
- Q: Can the device be used while charging? A: Yes, the device can be used while it is charging, allowing for continuous therapy sessions without interruption.
- Q: What type of maintenance does the LASTEK device require? A: The LASTEK device requires minimal maintenance. Ensure the device is clean and stored properly when not in use. Refer to the manual for any specific care instructions.
- Q: Is there a warranty for the LASTEK Pain Relief Device? A: Yes, the LASTEK Pain Relief Device comes with a one-year warranty, providing peace of mind for customers.
- Q: What voltage range does the LASTEK device operate on? A: The LASTEK device operates on a voltage range of 110 to 240 volts, making it suitable for use in various locations.
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