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Lastek Hand Held Therapy Device Using Low Level Laser(LLLT) - 850nm, 940nm Wavelength Infrared Light

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Lastek Hand Held Therapy Device used for? A: The Lastek Hand Held Therapy Device is designed for light therapy using low-level laser therapy (LLLT) at wavelengths of 850nm and 940nm, which may help in pain relief and tissue healing.
  • Q: How does the timer function work on this device? A: The device features a timer function that allows you to set treatment durations of either 15 minutes or 30 minutes, which can be monitored through the display.
  • Q: Is the Lastek device portable? A: Yes, the Lastek Hand Held Therapy Device is designed to be portable with a compact form factor, making it easy to use at home or on the go.
  • Q: How do I charge the Lastek therapy device? A: The device is rechargeable and comes with an included USB cable for convenient charging.
  • Q: What are the wavelengths of the light emitted by the device? A: The Lastek Hand Held Therapy Device emits infrared light at two specific wavelengths: 850nm and 940nm.
  • Q: Can this device be used for different types of pain? A: Yes, the device is versatile and can potentially be used for various types of pain relief, including chronic pain, muscle soreness, and joint discomfort.
  • Q: Is there a warranty or guarantee with the purchase? A: Warranty information can vary by retailer; please check with the seller for specific details regarding warranty or satisfaction guarantees.
  • Q: How often can I use the Lastek Hand Held Therapy Device? A: Usage frequency can depend on individual needs; however, it is generally recommended to follow the guidance provided with the device or consult a healthcare professional.
  • Q: What should I do if the device does not turn on? A: If the device does not turn on, ensure it is fully charged. If it still does not work, consult the user manual or contact customer support for assistance.
  • Q: Is the device safe for all skin types? A: The Lastek therapy device is generally considered safe for most skin types; however, individuals with specific skin conditions or concerns should consult a healthcare professional before use.
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