Follow LULUSILK, let your eyes experience a smooth travel!Once you wear, your eyes will fall in love with the smooth silk eye mask!Why silk sleep masks so popular?1.You will need one, if your bedroom cannot completely be shaded by black-out curtains and you want to sleep in2.You will need one, if you cannot fall asleep because your partner wants to read or watch TV3.You will need one, if you want to sleep while travelling. Such as, on airplanes or in trains4.You will need one, if you are looking for perfect relaxation during yoga, wellness or meditationWhy choose LULUSILK?FABRIC: Both sides of the sleep mask are made from 100% pure 6A-level long-strand mulberry silk.FILLING: not only the outside is of 19momme mulberry silk, the inside filling is of silk.HEADBAND: Easy to wear headband, fit for for men, women, boys, girls, and shift workers.BENIFITS: Ideal for insomnia, migraine headaches and dry-eye sufferers, as the breathable, natural fibers of hypoallergenic silk allows healthy oxygen in while keeping dry air out.SIZE: 8.3 x 3.5 inches.It can completely block out any light and will guarantee healthy and pleasant sleep. It is a must-have eye mask for travel, yoga, home use or meditation. It will always stay in place due to its long, elastic band that fits comfortably around your head, no matter what head size you have.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What material is the LULUSILK eye mask made from? A: The LULUSILK eye mask is made from 100% pure mulberry silk on both sides, featuring a silk filling for added comfort.
  • Q: What size is the LULUSILK silk sleep mask? A: The sleep mask measures 8.3 inches by 3.5 inches, designed to comfortably cover your eyes and block out light.
  • Q: Is the eye mask suitable for travel? A: Yes, the LULUSILK eye mask is ideal for travel as it effectively blocks light, allowing for restful sleep on airplanes or trains.
  • Q: Can the LULUSILK eye mask help with insomnia or migraines? A: Yes, the breathable and hypoallergenic silk material is beneficial for individuals experiencing insomnia, migraines, or dry eyes.
  • Q: How do you care for the LULUSILK silk eye mask? A: The eye mask can be hand washed or machine washed in cold water on a delicate cycle, separately from other items.
  • Q: Does the elastic strap tangle hair? A: No, the elastic strap design is specifically created to avoid tangling hair, making it comfortable for side-sleepers as well.
  • Q: Is the LULUSILK eye mask suitable for all head sizes? A: Yes, the long elastic band of the eye mask is adjustable to fit comfortably around different head sizes.
  • Q: What makes mulberry silk a preferred choice for sleep masks? A: Mulberry silk is hypoallergenic, smooth, and breathable, making it ideal for sensitive skin and providing a comfortable sleeping experience.
  • Q: Can I use this eye mask for meditation or yoga? A: Yes, the LULUSILK eye mask is perfect for relaxation during yoga, wellness practices, or meditation, as it effectively blocks out light.
  • Q: What benefits does the LULUSILK eye mask offer? A: The eye mask is lightweight, breathable, and designed to completely block bright light, ensuring a healthy and pleasant sleep experience.
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