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So light and slim, youll hardly know youre wearing it. Wake up relaxed, rested and refreshed. Made of high quality, soft, silky-smooth, breathable, satin-like material. Lightweight and super comfortable. Works with most CPAP facial masks

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the material of Mack's Dreamgirl Contoured Sleep Mask? A: The sleep mask is made from a silky, polyester-covered polyurethane foam, providing a soft and comfortable feel.
  • Q: Is the sleep mask adjustable? A: Yes, the sleep mask features dual elastic straps with adjustable tensioners, allowing for a customized fit for men, women, and kids.
  • Q: Can I use this mask if I wear glasses? A: Yes, the contoured design of the mask allows it to be worn comfortably over glasses without pressing against your face.
  • Q: How does the mask block out light? A: The contoured design creates a curtain of darkness around your eyes, effectively blocking out light without applying pressure on the eyelids.
  • Q: Is the sleep mask suitable for side sleepers? A: Yes, the mask is designed to be comfortable for all sleeping positions, including side sleepers.
  • Q: Can I wash the sleep mask? A: Yes, the mask is washable and reusable, making it easy to maintain hygiene.
  • Q: What benefits does this mask offer for insomnia? A: The mask helps create a dark environment conducive to sleep, which can aid those suffering from insomnia or migraine headaches.
  • Q: Does the package include anything else? A: Yes, the sleep mask package includes a pair of Mack's Dreamgirl Soft Foam Ear Plugs and a storage pouch.
  • Q: Is this mask compatible with CPAP machines? A: Yes, the sleep mask is designed to work with most CPAP facial masks, providing comfort while using them.
  • Q: How does the mask feel when worn? A: The mask is lightweight and slim, allowing you to hardly know you’re wearing it, promoting a relaxed and refreshed wake-up experience.
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