Comes with 8 hour re-freezable gel pack
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is included with the Medicool DIA-PAK Deluxe Diabetic Supply Organizer? A: The Medicool DIA-PAK Deluxe Diabetic Supply Organizer comes with an 8 hour re-freezable gel pack to help keep your insulin cool.
- Q: How does the gel pack work for insulin storage? A: The cold gel pack is designed to maintain the temperature of your insulin for hours, ensuring it remains effective during travel.
- Q: Is the Medicool DIA-PAK water resistant? A: Yes, the organizer is water resistant, providing added protection for your diabetic supplies.
- Q: What materials are used in the construction of the DIA-PAK? A: The DIA-PAK is made from durable nylon, ensuring it can withstand the rigors of travel and daily use.
- Q: Can I easily refrigerate the gel pack? A: Yes, the gel pack is easy to refrigerate and can be re-frozen for multiple uses.
- Q: Is this organizer suitable for travel? A: Absolutely, the Medicool DIA-PAK is specifically designed for travel, providing a convenient way to organize and protect your diabetic supplies.
- Q: What dimensions does the Medicool DIA-PAK have? A: The dimensions of the Medicool DIA-PAK are compact and designed for portability, making it easy to fit in bags or luggage.
- Q: How should I care for the Medicool DIA-PAK? A: To clean the DIA-PAK, simply wipe it with a damp cloth and allow it to air dry. Avoid using harsh chemicals.
- Q: Is the organizer durable enough for daily use? A: Yes, the durable nylon construction of the Medicool DIA-PAK ensures it can handle everyday wear and tear.
- Q: Can I use this organizer for other medications besides insulin? A: While the Medicool DIA-PAK is designed for diabetic supplies, it can also be used to store other medications that require temperature control.
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