6 Reasons for You to Choose Our Luxury/Deluxe Sleep Mask: - New generation of 3D eye model design offer a plenty room allows for free eye movement. - Practical low rebound memory foam. The super soft material makes you feel more restful without putting any pressure to your face. - The new design soft adjustable buckle strap will never catch your hair and its top-notch design allows for a relaxing and rejuvenating sleep in every single position you prefer! - Naturally fit to the bridge of the nose and adjusts to the best position when worn. Block unwanted light, improve insomnia and get long REM sleep every night. - Excellent for travelling, shift workers and sleeping during the day. Ideal for men, women and children. - Perfect gift for mom, dad, sisters, brothers, wife, husband, girlfriend, boyfriend and yourself! Washing Instructions- We suggest hand wash with water below 40?. Gentle program machine washing is allowed. Avoid twisting or folding during drying to protect the shape of sleep mask best. Seller Warranty Description: - We offer a guarantee: Try out our Sleep Mask for 60 Days, and if during that time you don't love it, we will give you a full refund with no questions asked. - If you have any concerns, questions, or issues about the product, please visit our store and contact us by seller support E-mail for a full refund or replacement. Package Included:- 1 x 3D Sleep Mask- 2 x Earplugs - 1 x Travel Pouch
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What is the design of the MZOO Sleep Eye Mask? A: The MZOO Sleep Eye Mask features a new generation 3D eye model design that allows for ample room for free eye movement, ensuring comfort while blocking out light.
- Q: Is the sleep mask suitable for all head sizes? A: Yes, the MZOO Sleep Eye Mask comes with a fully adjustable buckle strap, making it suitable for all head sizes and ensuring a secure fit.
- Q: What material is used in the sleep mask? A: The MZOO Sleep Eye Mask is made from memory foam, providing a soft and comfortable experience without putting any pressure on your eyes.
- Q: Can I use this mask while traveling? A: Absolutely! The MZOO Sleep Eye Mask is excellent for traveling, as it effectively blocks unwanted light and helps improve sleep quality during trips.
- Q: How do I wash the sleep mask? A: To clean the MZOO Sleep Eye Mask, we recommend hand washing it with water below 40 degrees Celsius. Gentle machine washing is allowed, but avoid twisting or folding to maintain its shape.
- Q: What are the benefits of using this sleep mask? A: The MZOO Sleep Eye Mask helps block out unwanted light, improves insomnia, and allows for a long REM sleep period, making it ideal for meditation, yoga, and napping.
- Q: Does the mask come with any additional items? A: Yes, the package includes one 3D sleep mask, two earplugs for noise reduction, and a travel pouch for easy storage.
- Q: Is the sleep mask suitable for both men and women? A: Yes, the MZOO Sleep Eye Mask is designed for adults and children alike, making it a versatile option for anyone seeking a peaceful sleep.
- Q: What is the seller's warranty policy? A: The seller offers a 60-day guarantee. If you are not satisfied with the sleep mask during this period, you can request a full refund with no questions asked.
- Q: Does the mask apply pressure on the eyes? A: No, the MZOO Sleep Eye Mask is designed to offer no pressure on the eyes due to its unique 3D design and memory foam material, providing maximum comfort.
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