NewGel+E Scar Reduction Gel is 100% Medical Grade Silicone with Vitamin E that was developed with the advice of physicians and used at hospitals and and clinics around the world.  NewGel is an effective treatment for helping reduce the visibility of most scars, old and new, including post-surgical scars, keloid, trauma, burn, C-Section, hypertrophic, cosmetic procedures, and abdominoplasty.  NewGel+ E Advanced Silicone Scar Treatment Gel is non-toxic, odorless, and does not leave a sticky residue like most other silicone gels.  So, it's perfect for scars on visible areas such as face, neck, and hands, as well as areas of frequent motion.   Why NewGel+ Advanced Silicone Scar Treatment Gel with Vitamin E? Gentle and non-irritating, even on sensitive skinCreated with advice of physicians and used at clinics and hospitals worldwideFormulated for all skin types and for scars old and newRelieves discomfort and itching associated with some scarsAcceptable for use on any external scar. NewGel+ Silicone Gel for scars is safe for use on children aged two years and older. NewGel+E Advanced Formula Silicone Gel is a medical grade, fast drying, non-sensitizing silicone gel that reduces, flattens, and fades scars - both old and new. FOR EXTERNAL USE ONLY. Wash and dry area being treated before each application of Newgel+. Apply a thin layer of Newgel+ on treated area and gently massage. Allow to dry. Apply twice daily for 8-12 weeks.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What is NewGel+E Scar Reduction Gel used for? A: NewGel+E Scar Reduction Gel is designed to help reduce the visibility of old and new scars, including those from surgery, keloids, burns, and other skin injuries.
  • Q: How do I apply NewGel+E Scar Reduction Gel? A: Apply a thin layer of NewGel+E on the cleaned and dried scar area. Gently massage it in and allow it to dry. It is recommended to apply it twice daily for 8 to 12 weeks for optimal results.
  • Q: Is NewGel+E suitable for sensitive skin? A: Yes, NewGel+E is formulated to be gentle and non-irritating, making it suitable for sensitive skin, including that of children aged two years and older.
  • Q: Can I use NewGel+E on open wounds? A: No, NewGel+E should only be applied to fully healed injury or surgical sites. It is not recommended for use on open wounds or unresolved injuries.
  • Q: How long does it take to see results with NewGel+E? A: Results may vary, but for new scars, it typically takes about 3 months of consistent application, while older scars may take up to 6 months to show improvement.
  • Q: Does NewGel+E leave a sticky residue? A: No, NewGel+E is designed to be non-sticky and fast-drying, which allows for makeup and sunscreen application shortly after use.
  • Q: What are the main ingredients in NewGel+E? A: The primary ingredients in NewGel+E are 100% medical grade silicone and Vitamin E, which are clinically proven to help reduce and fade scars.
  • Q: Is NewGel+E fragrance-free? A: Yes, NewGel+E is fragrance-free and does not contain parabens or preservatives, making it suitable for sensitive skin types.
  • Q: Can I use NewGel+E on my face? A: Yes, NewGel+E is safe for use on visible areas such as the face, neck, and hands, and is effective for treating facial scars.
  • Q: What precautions should I take when using NewGel+E? A: Do not apply NewGel+E to open wounds or unresolved injuries. Discontinue use if any rash or itching occurs and consult your doctor.
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