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Overnight Dry Eye Relief - Designed to keep eyes lubricated and comfortable while you sleep, this overnight eye ointment is easy-to-use and store. Before bed, simply squeeze a 1/4 inch of OCuSOFT Retaine PM Lubricant Eye Ointment to inner eyelid to help cool dry, itchy eyes. | Seals in Moisture with Preservative-Free Oil Based Formula - This eye ointment is formulated with moisture-sealing, oil-based ingredients that protects against night dryness and exposure. The best part, it is Preservative-Free! | Conveniently Packed in a 5g Econotube - TOCuSOFT Retaine PM Nighttime Ointment is ideal for use at night before bedtime and is now available in economy size to provide comfort for your eyes and your wallet. Remove contact lenses before application. Nightime use only. | OCuSOFT is a doctor-recommended brand for healthy eyes and the preferred distributor of ophthalmic products and supplies among eye care professionals.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is OCuSOFT Retaine PM Nighttime Ointment used for? A: OCuSOFT Retaine PM Nighttime Ointment is designed to provide overnight relief for dry, irritated eyes by keeping them lubricated and comfortable while you sleep.
  • Q: How do I apply OCuSOFT Retaine PM Ointment? A: To apply, squeeze a 1/4 inch of the ointment onto your inner eyelid before bed. Ensure that you remove contact lenses prior to application.
  • Q: Is OCuSOFT Retaine PM preservative-free? A: Yes, OCuSOFT Retaine PM is formulated with a preservative-free oil-based formula that helps seal in moisture and protect against dryness.
  • Q: What size is the OCuSOFT Retaine PM packaging? A: The OCuSOFT Retaine PM Nighttime Ointment is conveniently packed in a 5g Econotube, making it easy to use and store.
  • Q: Can I use OCuSOFT Retaine PM if I wear contact lenses? A: No, it is recommended to remove contact lenses before applying OCuSOFT Retaine PM Nighttime Ointment.
  • Q: How often can I use OCuSOFT Retaine PM Ointment? A: This ointment is intended for nighttime use only, before going to bed, to provide relief throughout the night.
  • Q: Is OCuSOFT Retaine PM suitable for sensitive eyes? A: Yes, OCuSOFT Retaine PM is doctor-recommended and formulated to be gentle, making it suitable for sensitive eyes.
  • Q: What ingredients are in OCuSOFT Retaine PM Ointment? A: The ointment contains moisture-sealing, oil-based ingredients that are effective in providing lubrication and comfort for dry eyes.
  • Q: How does OCuSOFT Retaine PM compare to eye drops? A: Unlike eye drops, OCuSOFT Retaine PM provides a thicker, protective layer of moisture, making it ideal for overnight use.
  • Q: Where can I purchase OCuSOFT Retaine PM Nighttime Ointment? A: OCuSOFT Retaine PM Nighttime Ointment is available at various pharmacies, online retailers, and eye care professionals.
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