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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How does the PedEgg Power Cordless Motorized Callus Remover work? A: The PedEgg Power uses a gentle nano-abrasion roller that spins at 2000 RPMs to buff away calluses and dry skin quickly and painlessly.
  • Q: Is the PedEgg Power safe for all skin types? A: Yes, the PedEgg Power is designed to be gentle on the skin and can be used on various areas of the feet, making it suitable for all skin types.
  • Q: Do I need to replace any parts or rollers? A: Yes, the PedEgg Power comes with a bonus smoothing roller, and replacement rollers can be purchased separately when needed.
  • Q: How do I clean the PedEgg Power after use? A: To clean the PedEgg Power, simply wipe the roller with a damp cloth and let it dry. Ensure the device is turned off before cleaning.
  • Q: Can I use the PedEgg Power on my hands? A: Yes, the PedEgg Power is effective for buffing rough patches on hands as well as feet, making it versatile for foot and hand care.
  • Q: How long does the battery last in the PedEgg Power? A: The battery life can vary depending on usage, but it is designed to provide several sessions of use before needing replacement. Batteries are not included.
  • Q: Is the LED light helpful for using the PedEgg Power? A: Yes, the built-in LED light helps illuminate the area being treated, ensuring you can see exactly where you are exfoliating for thorough results.
  • Q: Is the PedEgg Power suitable for both men and women? A: Absolutely! The PedEgg Power is designed for use by anyone, regardless of gender, and has been popular with over 1 million units sold.
  • Q: How portable is the PedEgg Power for travel? A: The PedEgg Power is lightweight and cordless, making it easy to take along on trips or keep in your bag for convenient on-the-go foot care.
  • Q: Can I use the PedEgg Power frequently for foot care? A: Yes, the PedEgg Power is great for weekly foot care, allowing you to maintain soft, smooth feet easily and effectively.
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