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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the PediVac Electric Callus Remover? A: The PediVac Electric Callus Remover is a device designed to gently remove calluses and dry skin from your feet. It features a built-in vacuum that sucks up shavings, making the process mess-free.
  • Q: How does the built-in vacuum work? A: The built-in vacuum collects the shavings as you use the callus remover, preventing them from falling onto the floor, which reduces the mess and makes cleanup easier.
  • Q: What speed options does the PediVac offer? A: The PediVac Electric Callus Remover has two speed settings, allowing you to choose the intensity that works best for your skin type and callus removal needs.
  • Q: Is the PediVac easy to use? A: Yes, the PediVac is designed for ease of use. Simply turn it on and glide it over calluses to achieve soft, smooth skin effortlessly.
  • Q: What is the RPM of the PediVac? A: The PediVac spins at an impressive 2000 RPMs, providing effective exfoliation to help remove stubborn calluses quickly.
  • Q: Does the PediVac have a light feature? A: Yes, the PediVac includes a built-in LED light, which helps illuminate the area you are treating, ensuring you can see exactly where you are exfoliating.
  • Q: What material is the PediVac made of? A: The PediVac Electric Callus Remover is made of plastic, ensuring it is lightweight and easy to handle during use.
  • Q: Can the PediVac be used on wet skin? A: The PediVac is recommended for use on dry skin for optimal results. Using it on wet skin may affect its effectiveness.
  • Q: How do I clean the PediVac after use? A: After use, remove the collection chamber, empty the shavings, and clean the device with a damp cloth. Ensure it is completely dry before storing.
  • Q: Is the PediVac suitable for all skin types? A: The PediVac is designed for most skin types, but those with sensitive skin should test a small area first to ensure comfort during use.
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