2 Pack Ear Wax Removal Tools with Light - Earpick Cleaning Kit for Humans, Ear Spoon Digger & Tweezers for Ear Health Care Gift Set with Case (Blue) Features LED LIGHT EAR SPOON DIGGER: With led light and 2 sizes of ear spoons, super useful for daily ear cleaning, soft and round spoon head, suitable for all ages, especially for children. TWEEZERS WITH CUTE SHAPE OF FISH: Made of top grade stainless steel, the tweezers is durable and useful to pick ear wax. With light on it, makes cleaning more convenient. HAVE A GOOD LIFE HABIT: Cleaning your ears regularly is necessary for your good hearing. This is a great cleaning set for you and your family. Safe and useful. PERFECT GIFT SET FOR YOUR FRIENDS: All the tools are packed in a nice case, it will be an ideal gift for people you care. NOTICE: We are trying our best to provide a 100% customer satisfaction, any reason you are not satisfied with the product, please feel free to contact us and we will give you a satisfactory reply.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What is included in the POZILAN Ear Picker Tweezers kit? A: The kit includes 8 pieces: 6 ear pickers, a lighted tweezers for ears, a lighted scoop with 2 sizes of ear spoons, and a storage box.
  • Q: How does the LED light feature work in this ear cleaning kit? A: The LED light illuminates the ear canal, making it easier to see and clean earwax effectively, especially in darker areas.
  • Q: Are the tools safe for children? A: Yes, the ear cleaning tools are designed with soft and round spoon heads, making them safe for use on children.
  • Q: Can this kit be used for professional ear cleaning? A: Yes, the POZILAN Ear Picker Tweezers kit is suitable for both at-home use and professional ear cleaning.
  • Q: What material are the tweezers made from? A: The tweezers are made of top-grade stainless steel, ensuring durability and resistance to rust.
  • Q: Is it easy to carry the ear cleaning kit while traveling? A: Yes, the ear wax removal tools come in a portable storage box, making them convenient for travel or business trips.
  • Q: What should I do if I am not satisfied with the product? A: If you are not satisfied with the POZILAN Ear Picker Tweezers kit, you can contact customer service for assistance and a satisfactory reply.
  • Q: How often should I clean my ears with this kit? A: It is recommended to clean your ears regularly, but the frequency can vary based on individual earwax buildup. Consult with a healthcare professional for personalized advice.
  • Q: Are the ear picks reusable and easy to clean? A: Yes, the ear picks are reusable and can be easily cleaned with soap and water after each use.
  • Q: What makes this kit a good gift option? A: The POZILAN Ear Picker Tweezers kit comes neatly packaged in a case, making it an ideal gift for family and friends who value ear health.
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