ABOUT US Snugell is by your side on your journey to better sleep. Snugells premium CPAP accessories are here to refresh your everyday sleep routine, and infuse your mornings with energy, clarity, and wellbeing. We invite you to explore our wide range of products that have been thoroughly tested to give you the results you deserve. At Snugell we strive for complete customer satisfaction. If you are not 100% satisfied or have other questions, please reach out to us so we can properly assist you
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the purpose of the Snugell Premium Chin Strap? A: The Snugell Premium Chin Strap is designed for CPAP users to keep the mouth closed during sleep, which helps improve the effectiveness of CPAP therapy and reduces snoring.
- Q: How does the adjustable feature work on this chin strap? A: The chin strap features adjustable Velcro straps that allow for a customizable fit, ensuring comfort and preventing air loss from CPAP mask leaks.
- Q: Is this chin strap comfortable for all-night wear? A: Yes, the chin strap is made from soft, lightweight fabric that is breathable and designed for maximum comfort during all-night wear.
- Q: How do I maintain and clean the chin strap? A: To maintain the chin strap, simply hand-wash it weekly with a CPAP Pre-wash solution or mild soap, rinse it well with warm water, and let it air dry away from direct sunlight.
- Q: Will this chin strap help minimize CPAP mask slippage? A: Yes, by comfortably holding the jaw in place, the chin strap minimizes mouth opening and CPAP mask slippage, contributing to a more effective therapy session.
- Q: What materials are used in the Snugell chin strap? A: The chin strap is made from soft and breathable fabric, designed to provide comfort while ensuring durability and ease of maintenance.
- Q: Is the chin strap suitable for all head sizes? A: Yes, the adjustable design allows the chin strap to accommodate various head sizes, ensuring a secure and comfortable fit for most users.
- Q: Can the chin strap help with snoring? A: Yes, by keeping the mouth closed during sleep, the chin strap can help reduce snoring, promoting a quieter sleep environment.
- Q: How does the chin strap improve CPAP therapy? A: The chin strap enhances CPAP therapy by keeping the jaw in a closed position, preventing air leaks from the CPAP mask, and improving overall therapy effectiveness.
- Q: Is the Snugell chin strap easy to adjust? A: Yes, the chin strap features user-friendly Velcro straps that are easy to adjust for a proper and comfortable fit.
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