We are professional crystal shop - QINJIEJIE. We are a professional team, we sourcing the high quality quartz stone to make healing crystal. We committed to use the High-quality crystal quartz with simple modern design, insist handmade to keep the original texture of the crystal. Hope you will like our crystal. Due to the non-replicability of natural stones, each product we make has a unique natural pattern texture and color, which symbolizes that everyone is irreplaceable. Uniqueness is a gift of nature. Quantity:20 PCS Bulk Natural Heart Healing Crystals Love Stones. Convenient to put in your pocket and hold in your hand to conduct energy guidance. It is suitable as a gift for crystal lovers, crystal beginners and craft lovers. Properties and specifications : (appro.)Size : 0.8*0.8*0.24''; (appro.)Weight : 0.15-0.2lb/set . Material and color : Amethyst. We have exquisite QINJIEJIE gift boxes and velvet bags shipped together with Healing Crystal . A perfect gift for Christmas, birthday, wedding, graduation, valentine's day! If you encounter any problems shopping in the QINJIEJIE store, please contact us without hesitate, we pursue customer first, our customer service team will reply and handle the problem for you soon.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What are the dimensions and weight of the QINJIEJIE Amethyst Heart Crystals? A: Each crystal measures approximately 0.8 inches by 0.8 inches by 0.24 inches, and the total weight of the set is between 0.15 to 0.2 pounds.
  • Q: What material are the heart crystals made from? A: The heart crystals are made from natural amethyst, known for its beautiful purple color and healing properties.
  • Q: How can I use these crystals for meditation? A: You can hold the crystals in your hands during meditation, place them on your body for energy balancing, or carry them in your pocket for on-the-go energy guidance.
  • Q: Are these crystals suitable as gifts? A: Yes, these crystals make perfect gifts for occasions such as birthdays, Christmas, weddings, and Valentine's Day, especially for crystal lovers and beginners.
  • Q: Can these crystals be used for chakra healing? A: Yes, these heart-shaped crystals can help link and balance the chakras, promoting a sense of calm and well-being.
  • Q: What are some other uses for these heart crystals? A: In addition to meditation and chakra work, they can be used for energy cleansing, feng shui, as paperweights, or in DIY craft projects.
  • Q: Do the crystals come with any packaging? A: Yes, the crystals are packaged in exquisite QINJIEJIE gift boxes and velvet bags, making them ready for gifting.
  • Q: Is there a return policy for these crystals? A: If you encounter any issues with your order, you can contact the QINJIEJIE customer service team for assistance and they will address your concerns.
  • Q: Are the crystals all the same size and shape? A: Due to the natural variation in gemstones, each crystal may differ slightly in texture, color, size, and shape.
  • Q: How should I care for my crystals? A: To maintain their beauty and energy, clean your crystals regularly with a soft cloth and avoid exposing them to harsh chemicals.
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