Q: Can it be used on the face? A: Yes, the red light therapy lamp can be used on the face. It helps support brightness, glow, and smoother-looking skin. Q: Does it come with safety goggles? A: Yes, protective goggles are included in the package, making it safe and comfortable to use during face or body red light therapy sessions. Q: Does it have a timer? A: Yes, it offers 5 timer options (20/30/40/50/60 minutes) with automatic shut-off for safe, convenient use at home or office. Q: Is it easy to set up? A: Yes, its lightweight and easy to install without tools. The adjustable stand makes it easy to place by the bed, desk, or yoga mat. Q: Does it have an automatic shut-off feature? A: Yes, the lamp automatically turns off after the selected time. You can relax, read, or lie down before sleep without worry. Q: What is the wavelength of the red light? A: It combines 660nm red light for visible skin glow and 850nm near infrared for gentle warmth and relaxation. Q: Can it be used on all skin types? A: Yes, its designed for everyday wellness and is suitable for all skin types as part of beauty or relaxation routines. Q: How does red light therapy help with skin care? A: It supports a natural glow, smoother-looking skin, and a refreshed appearance when included in regular face light therapy. Q: Is it portable? A: Yes, the device is portable and requires no tools for assembly. It can be used at home, in the office, or taken along for travel. Q: Can it be used on different body parts? A: Yes, its versatile. Use the red light panel for full body coverage, or wrap the detachable belt around your waist, back, shoulders, arms, legs, or knees for targeted red light use. Q: Does it come with a remote control? A: Yes, the set includes a wireless remote control for adjusting timers, brightness, and modes. It is convenient for seniors or busy parents. Q: Can it be used while sitting or lying down? A: Yes, it can be enjoyed while sitting at a desk, lying down before sleep, or relaxing on the sofa. Q: Can it be used on pets? A: Some owners use gentle red lights around pets for comfort and relaxation. Always supervise and keep sessions short for pet safety. Q: What is the coverage area? A: The red light panel offers broad coverage for face and body, while the red light therapy belt provides targeted sessions for waist, back, shoulders, arms, legs, knees, neck, and other areas, etc.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
We currently offer shipping to the following location:
United States
Orders are processed within 1-3 business days.
Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Free Standard Shipping is offered within the United States.
Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
For orders with a total value of $250 or more, a signature upon delivery is required.
For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.