The proposed device, RED Light Device is a battery operated device that uses low power light spectrum at red and infrared LED, at wavelength of 633 5nm, 830 5nm emitting optical power in a uniform distribution with no hot spots. The device is composed of a handpiece for delivery of light energy, base unit for charging and storage when not in use, and A.C. charging adapter. It is a hand held light emitting diode (LED) device for the periorbital wrinkles designed for home-use.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the primary function of the Red Light Therapy device? A: The Red Light Therapy device is designed to use low power light spectrum at red and infrared LED wavelengths to promote skin care, specifically targeting periorbital wrinkles.
- Q: How often should I use the device for optimal results? A: For the first month, it is recommended to use the device three times a week for 15 to 20 minutes each session, with 5 to 7 minutes dedicated to each zone.
- Q: Is the device suitable for both men and women? A: Yes, the device is designed to be effective and comfortable for both men and women.
- Q: What materials is the device made from? A: The device is constructed from Acrylonitrile Butadiene Styrene (ABS), which is a durable and lightweight material.
- Q: Can I use the device while traveling? A: Yes, the device is rechargeable and portable, making it convenient for use while traveling.
- Q: What technologies are combined in this facial light therapy device? A: The device combines LED light therapy, hot technology, and vibration to cater to different user preferences and enhance the overall experience.
- Q: Does the device maintain a constant temperature during use? A: Yes, the device is designed to maintain a constant temperature for optimal results during each session.
- Q: How should I care for the device? A: To care for the device, ensure it is stored properly when not in use and regularly clean the surface with a soft cloth to maintain hygiene.
- Q: Is there a warranty or guarantee for the device? A: Warranty details may vary by retailer; please check with the specific seller for information regarding warranty or satisfaction guarantees.
- Q: What should I do if I experience discomfort while using the device? A: If you experience discomfort, it is recommended to discontinue use and consult with a healthcare professional for further advice.
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