Our thickest gel formula provides extra-strength moisturizing relief and protection in a preservative-free gel-like formula for sensitive, dry eyes day or night. REFRESH CELLUVISC is a preservative-free artificial tear that comes in sterile, single-use vials.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is Refresh Celluvisc Lubricant Eye Gel used for? A: Refresh Celluvisc Lubricant Eye Gel is designed to provide extra-strength moisturizing relief and protection for sensitive, dry eyes, making it suitable for use day or night.
- Q: Is Refresh Celluvisc safe for contact lens wearers? A: Yes, Refresh Celluvisc is safe to use for contact lens wearers, but it is recommended to remove contact lenses prior to application for best results.
- Q: How often can I use Refresh Celluvisc Lubricant Eye Gel? A: You can use Refresh Celluvisc Lubricant Eye Gel as often as needed, depending on your eye comfort and dryness.
- Q: Does Refresh Celluvisc contain preservatives? A: No, Refresh Celluvisc is a preservative-free eye gel, making it ideal for people with sensitive eyes.
- Q: What is the packaging of Refresh Celluvisc like? A: Refresh Celluvisc comes in sterile, single-use vials, which ensure the product remains fresh and free from contamination.
- Q: Can Refresh Celluvisc be used at night? A: Yes, Refresh Celluvisc can be used at night to help provide moisture and relief for dry eyes while you sleep.
- Q: Is Refresh Celluvisc suitable for children? A: While Refresh Celluvisc can be used by children, it is advisable to consult a healthcare professional before use to ensure safety and appropriateness.
- Q: What should I do if I experience irritation after using Refresh Celluvisc? A: If you experience irritation after using Refresh Celluvisc, discontinue use and consult with a healthcare professional for further advice.
- Q: How should I store Refresh Celluvisc Lubricant Eye Gel? A: Store Refresh Celluvisc in a cool, dry place, and keep it out of direct sunlight. Once a vial is opened, it should be used immediately and not reused.
- Q: What are the main ingredients in Refresh Celluvisc? A: The main ingredient in Refresh Celluvisc is hydroxypropyl methylcellulose, which is known for its moisture-retaining properties.
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