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INDICATIONS: Long lasting relief plus protection. Allergan Refresh Lubricant Eye Drops for mild to moderate dry eye, refresh tears lubricant eye drops.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Refresh Classic Lubricant Eye Drops used for? A: Refresh Classic Lubricant Eye Drops are used to provide immediate relief and protection for dry and irritated eyes. They help moisturize and soothe eyes, making them feel fresh.
  • Q: Are these eye drops preservative-free? A: Yes, Refresh Classic Lubricant Eye Drops are preservative-free, which helps eliminate potential irritation that preservatives in some bottled eye drops may cause.
  • Q: How often can I use Refresh Eye Drops? A: You can apply Refresh Eye Drops as often as necessary without the risk of irritation, making them safe for frequent use.
  • Q: What is the packaging like for Refresh Classic Eye Drops? A: The eye drops come in sterile single-use containers, with a total of fifty containers per pack. Please note that packaging may vary.
  • Q: What ingredients are in Refresh Classic Lubricant Eye Drops? A: Refresh Eye Drops feature two effective lubricating ingredients that work together to soothe and protect dry, irritated eyes.
  • Q: Can Refresh Eye Drops be used with contact lenses? A: Yes, Refresh Classic Lubricant Eye Drops can be used with contact lenses. However, it is always recommended to consult with your eye care professional.
  • Q: How do I store Refresh Classic Eye Drops? A: Store Refresh Eye Drops at room temperature and avoid exposure to excessive heat or moisture. Always check the expiration date before use.
  • Q: What should I do if I experience irritation after using these eye drops? A: If you experience irritation or discomfort after using Refresh Eye Drops, discontinue use and consult with a healthcare professional for further advice.
  • Q: Are Refresh Eye Drops suitable for children? A: Refresh Classic Lubricant Eye Drops are generally safe for use by children, but it is recommended to consult a pediatrician or healthcare provider before use.
  • Q: What is the shelf life of Refresh Classic Lubricant Eye Drops? A: The shelf life of Refresh Eye Drops is typically indicated on the packaging. Always check the expiration date and do not use past that date.
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