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Refresh Optive Gel Drops Extended Therapy is a lubricating eye drop that provides long-lasting relief from dry eye symptoms. NDC Code(s): 0023-5459-10

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the main benefits of using Refresh Optive Gel Drops? A: Refresh Optive Gel Drops provide long-lasting relief from moderate to severe dry eye symptoms, thanks to its unique gel formula that hydrates and lubricates the eye's surface.
  • Q: How does Hydrocell Technology work in these eye drops? A: Hydrocell Technology helps maintain the volume of cells on the eye's surface, promoting hydration and preventing dryness, which is essential for maintaining eye comfort.
  • Q: Can I use Refresh Optive Gel Drops if I wear contact lenses? A: Yes, Refresh Optive Gel Drops are safe for use with contact lenses. It is recommended to apply them before putting in your lenses or after removing them.
  • Q: How often can I use Refresh Optive Gel Drops? A: These eye drops can be used as often as needed for dry eye relief, making them convenient for frequent use throughout the day.
  • Q: What causes dry eyes that Refresh Optive Gel Drops can alleviate? A: Dry eyes can be caused by environmental factors such as wind and sun, digital eye strain, and prolonged screen time, all of which Refresh Optive Gel Drops effectively address.
  • Q: Is there a recommended way to apply Refresh Optive Gel Drops? A: To apply Refresh Optive Gel Drops, tilt your head back, pull down your lower eyelid, and squeeze one drop into the eye. Avoid touching the dropper tip to prevent contamination.
  • Q: What is the shelf life of Refresh Optive Gel Drops once opened? A: Once opened, Refresh Optive Gel Drops should be used within three months for optimal performance and effectiveness.
  • Q: Are there any side effects associated with using Refresh Optive Gel Drops? A: Most users experience no side effects; however, if you notice increased redness or discomfort, discontinue use and consult a healthcare professional.
  • Q: What is the volume of each bottle in the pack of Refresh Optive Gel Drops? A: Each bottle of Refresh Optive Gel Drops contains 0.33 ounces of lubricant eye gel, and this product comes in a pack of two.
  • Q: Can Refresh Optive Gel Drops be used for allergies-related eye dryness? A: While Refresh Optive Gel Drops provide relief from dryness, for allergy-related symptoms, a specialized allergy eye drop may be more effective. Consult with a healthcare professional for specific recommendations.
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