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The kind of eye drops you're reaching for makes a difference. Not all eye drops are specifically designed to lubricate. Some drops are specifically designed to help relieve allergies. Others remove redness from your eyes. Over-the-counter artificial tears are designed to provide temporary relief to the symptoms associated with Dry Eye. To temporarily relieve burning, irritation and discomfort due to Dry Eye, reach for artificial tears, like REFRESH - the #1 Doctor Recommended Brand of Artificial Tears.* REFRESH TEARS Lubricant Eye Drops instantly moisturizes and relieves dry, irritated eyes with a fast-acting, long-lasting formula that has many of the same healthy qualities as your own natural tears. It comes in convenient multi-dose bottles and is safe to use as often as needed so your eyes can feel good - anytime, anywhere. REFRESH TEARS is also safe to use with contact lenses.1 Dry Eye is a reduction in your eyes ability to produce or maintain sufficient quantity and quality of natural tears. Insufficient tears can lead to: Irritated, painful eyes Increased risk of eye infection Negative effects on vision Damage to the eye surface An estimated 25 million Americans suffer from Dry Eye symptoms. In fact, Dry Eye symptoms are commonly reported among people visiting their eye doctor. 2

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Refresh Tears Lubricant eye drops used for? A: Refresh Tears Lubricant eye drops are designed to protect and lubricate the eyes, helping to alleviate dryness and discomfort.
  • Q: What are the key features of Refresh Tears Lubricant eye drops? A: The key features include protection and lubrication of the eyes, reduction of the risk of eye infections, removal of foreign particles, and maintaining a smooth and clear eye surface.
  • Q: How do I use Refresh Tears Lubricant eye drops? A: To use the eye drops, tilt your head back, pull down the lower eyelid, and instill one or two drops into the eye as needed.
  • Q: Are there any side effects associated with Refresh Tears Lubricant eye drops? A: Side effects are rare but may include temporary stinging or burning when the drops are applied. If you experience persistent discomfort, consult a healthcare professional.
  • Q: Can Refresh Tears Lubricant eye drops be used with contact lenses? A: Yes, Refresh Tears Lubricant eye drops can be used with contact lenses. However, it is recommended to apply the drops before inserting or after removing your lenses.
  • Q: How often can I use Refresh Tears Lubricant eye drops? A: You can use Refresh Tears Lubricant eye drops as often as needed to relieve dryness; however, consult your doctor if you require frequent use.
  • Q: What should I do if I miss a dose of Refresh Tears Lubricant eye drops? A: If you miss a dose, simply use the drops as soon as you remember. If it is close to the time of your next dose, skip the missed dose and resume your regular schedule.
  • Q: Are Refresh Tears Lubricant eye drops safe for children? A: Refresh Tears Lubricant eye drops are generally safe for children, but it is advisable to consult a pediatrician before use.
  • Q: What is the shelf life of Refresh Tears Lubricant eye drops? A: The shelf life of Refresh Tears Lubricant eye drops is typically 24 months from the date of manufacture, but always check the expiration date on the packaging.
  • Q: Where should I store Refresh Tears Lubricant eye drops? A: Store Refresh Tears Lubricant eye drops at room temperature, away from direct sunlight and out of reach of children.
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