gifts New Experience with Kneading & Pressing - Our eye massager integrates massage, com-pression, and vibration with the newly designed kneading massage The upper and lower parts of the eye massager can be used simultaneously or separately to create various kneading experiences good to reduce eye fatigue for anyone working long days or studying late at night
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the main benefits of using the RENPHO Eyeris 2 Eye Massager? A: The RENPHO Eyeris 2 Eye Massager offers several benefits, including relief from eye fatigue, reduction of dark circles and puffiness, and improved sleep quality. Its heating function helps alleviate dry eyes, while its kneading and compression features provide a soothing massage experience.
- Q: Can I use the eye massager while listening to my own music? A: Yes, the RENPHO Eyeris 2 Eye Massager has Bluetooth connectivity, allowing you to connect wirelessly and stream your own music through its built-in speakers.
- Q: How does the heat function work, and what temperatures can I expect? A: The eye massager features two heat settings: a soothing heat of 104 degrees Fahrenheit and a deeper heat of 107 degrees Fahrenheit. These settings help to relieve eye puffiness and dry eyes.
- Q: Is the eye massager suitable for all head sizes? A: Yes, the RENPHO Eyeris 2 Eye Massager comes with an adjustable strap, ensuring a comfortable fit for users of all head sizes and ages.
- Q: How do I clean the eye massager? A: The eye massager has a soft and breathable leather inner lining that allows for easy cleaning. You can simply wipe it down with a cloth to maintain hygiene.
- Q: How long does the battery last on a full charge? A: The rechargeable 1500mAh battery can last up to one week with moderate daily use, making it convenient for on-the-go relaxation.
- Q: What materials is the eye massager made from? A: The RENPHO Eyeris 2 Eye Massager is made from durable ABS plastic and features a soft, skin-friendly PU material for comfort.
- Q: Can I use the eye massager if I have sensitive skin? A: Yes, the eye massager is designed with a soft, skin-friendly inner lining, making it suitable for users with sensitive skin.
- Q: Is the eye massager portable? A: Yes, the RENPHO Eyeris 2 Eye Massager has a clamshell folding design, allowing you to easily take it with you wherever you go.
- Q: Does the device have a silent mode? A: Yes, the eye massager features a silent mode that allows you to turn off the voice broadcast and music for a peaceful experience.
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