Crystal Heart Love Carved Worry Stone Chakra Healing ReikiWorry stones (palm stones,thumb stones) are smooth, polished gemstones, in the shape of heart used for relaxation or anxiety relief. Hand carved love stone ,each piece is unique, picture is only for your reference, the size and the color may vary from each other.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What is the purpose of a worry stone? A: Worry stones are designed to provide relaxation and anxiety relief. They can be used by holding them in your hand and rubbing the smooth surface to help calm your mind.
  • Q: How can I use the Rockcloud Rose Quartz Heart? A: You can use the Rockcloud Rose Quartz Heart for meditation, relaxation, or as a palm stone for anxiety relief. It's also great for enhancing healing energy in your practice.
  • Q: Is the rose quartz heart suitable for gifts? A: Yes, the rose quartz heart makes a thoughtful gift for various occasions such as birthdays, housewarmings, or special celebrations, conveying love and positive energy.
  • Q: What are the dimensions and weight of the stone? A: Each puff heart weighs approximately 2.3 ounces and measures about 1.6 inches wide and 1 inch thick, making it easy to carry in your pocket.
  • Q: Are the stones all the same size and color? A: No, each piece is hand-carved and unique, which means they may vary slightly in size and coloration.
  • Q: What are the benefits of using rose quartz? A: Rose quartz is known as the stone of unconditional love. It promotes compassion, peace, and emotional healing, making it beneficial for strengthening the heart chakra.
  • Q: Can I use the stone during meditation? A: Yes, using the rose quartz heart during meditation can enhance your experience by promoting relaxation and helping to focus on love and emotional healing.
  • Q: How should I care for my rose quartz heart? A: To care for your rose quartz heart, keep it away from harsh chemicals, clean it gently with a soft cloth, and recharge its energy by placing it in sunlight or moonlight periodically.
  • Q: Is the stone suitable for both men and women? A: Absolutely, the rose quartz heart is suitable for anyone who appreciates its calming properties and aesthetic appeal, making it a versatile gift for all.
  • Q: What material is the Rockcloud heart made of? A: The Rockcloud heart is made of natural rose quartz, a type of crystal known for its soothing and loving energy.
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