For over 40 years, Rolyan has been the therapists choice and most trusted brand when it comes to orthopedic supports and hand therapy tools. Rolyan products are designed with the patient and hand therapist in mind, and occupational therapists, physical therapists, nurses, and other healthcare professionals rely on Rolyan products to assist the elderly and those with disabilities. Rolyan products include therapeutic putty, overhead exercise devices, slings, rigid and soft orthopedic supports, wrist braces, therapeutic and thermoplastic splints, straps, fasteners, and range of motion products. These are the same high quality professional products used in hospitals, clinics, and nursing homes.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
We currently offer shipping to the following location:
United States (Domestic shipping only at this time).
Orders are processed within 1-3 business days.
Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Free Standard Shipping is offered within the United States.
Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
For orders with a total value of $250 or more, a signature upon delivery is required.
For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.