RAISE A CUP Yes, your Saalt Soft Cup comes with its own carry bag. Score! Saalt is strong but flexible, organic but resilient, functional but elegant. Saalt is inspired by the elements and enables you to care for yourself the way nature intended, with no waste, no chemicals and no hassle. Designed to be the highest quality and easiest cup to insert and allow you to live your element. Simplify. Sustain. Save. This is more than a cup. It saves you money. It reduces waste. It keeps toxins out of your body and out of the environment. And it provides freedom from the tampon aisle. It is a reusable cup made of soft silicone that is worn internally like a tampon but collects-rather than absorbs-your menstrual flow. Naturally odorless, biocompatible, & chemical free, its a healthy and sustainable alternative to pads and tampons. It collects as much as 4 tampons, so you can wear it for up to 12 hours before emptying. Yes, that means you only have to change it twice a day, and can sleep with it in. The Saalt Cups flexible design molds to your internal shape so you can comfortably wear it to hike, swim, or just relax. Product Details: 100% Medical Grade Silicone, BPA, Latex and Chemical Free 12 Hour Capacity (3-4 tampons worth) Easiest to open, leak resistant shape Made in the USA in ISO 9001 and ISO 13485 certified facility Hypoallergenic and Biocompatible Lasts 10 years Easy to clean rounded edges and seams Saalt embossed logo, premium authentic product Slip-resistant shape Most comfortable sensation free stem and designIncludes a Marbled Teal/Mauve bag

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What is the Saalt Soft Menstrual Cup made of? A: The Saalt Soft Menstrual Cup is made from high-quality silicone, which is safe for the body and reusable.
  • Q: How long can I wear the Saalt Soft Menstrual Cup? A: You can wear the Saalt Soft Menstrual Cup for up to 12 hours, depending on your flow.
  • Q: Is the Saalt Soft Menstrual Cup suitable for sensitive skin? A: Yes, the Saalt Soft Menstrual Cup is designed to be soft and gentle, making it suitable for those with sensitive skin.
  • Q: How do I clean the Saalt Soft Menstrual Cup? A: To clean the Saalt Soft Menstrual Cup, rinse it with water before and after use, and sterilize it by boiling in water for 5 to 10 minutes between cycles.
  • Q: What size should I choose for the Saalt Soft Menstrual Cup? A: The Saalt Soft Menstrual Cup comes in different sizes; the small size is generally recommended for those who have a lighter flow or haven't given birth vaginally.
  • Q: Can I use the Saalt Soft Menstrual Cup if I have an IUD? A: It's advisable to consult with your healthcare provider before using a menstrual cup if you have an IUD, as it may affect its placement.
  • Q: How do I insert the Saalt Soft Menstrual Cup? A: To insert the Saalt Soft Menstrual Cup, first fold it to make it smaller, then gently insert it into the vagina, ensuring it opens fully to create a seal.
  • Q: How do I know when to empty the Saalt Soft Menstrual Cup? A: You should empty the Saalt Soft Menstrual Cup every 4 to 12 hours, depending on your flow, or when you feel it's full.
  • Q: Is the Saalt Soft Menstrual Cup eco-friendly? A: Yes, the Saalt Soft Menstrual Cup is a reusable alternative to disposable feminine hygiene products, making it a more eco-friendly choice.
  • Q: What colors does the Saalt Soft Menstrual Cup come in? A: The Saalt Soft Menstrual Cup is available in various colors, including grey.
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