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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What types of stones are included in the SigMntun Polished Stone Set? A: The SigMntun Polished Stone Set includes a variety of crystals such as cherry blossom agate, rose quartz, obsidian, lapis lazuli, and fluorite, all handpicked for their natural beauty and healing properties.
  • Q: How are the stones in this set sourced? A: Every stone in the set is ethically sourced and 100% authentic, ensuring that there are no synthetic materials and that all beneficial properties are intact.
  • Q: What is the size and weight of the stones? A: Each stone in the SigMntun set measures approximately 0.8 inches and the total weight of the set is 7 ounces.
  • Q: Can these stones be used for both personal healing and decoration? A: Yes, these stones are versatile and can be used for personal healing practices as well as for crafting, decoration, or enhancing your home or office space.
  • Q: Are the stones polished and how does this affect their appearance? A: Yes, each stone is carefully polished to a smooth, glossy finish, making them visually appealing and comfortable to handle.
  • Q: What are the benefits of using these crystals for healing? A: These crystals are believed to bring positive energy and support physical, emotional, and spiritual well-being, making them ideal for various healing practices.
  • Q: How should I care for my polished stone set? A: To care for your polished stone set, avoid exposing them to harsh chemicals, and clean them gently with a soft cloth. Store them in a dry place to maintain their quality.
  • Q: Is this stone set suitable for beginners in crystal healing? A: Yes, this stone set is great for beginners as it includes a variety of stones that are commonly used in crystal healing practices.
  • Q: Are these stones environmentally friendly? A: Yes, the stones are sourced from environmentally friendly practices, ensuring they are free from harmful substances and contribute to sustainability.
  • Q: Can I use these stones in my garden or with plants? A: Yes, these stones can be used in garden arrangements or placed around plants to enhance aesthetics and provide a natural look.
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