Cordless Heated Eye Mask
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
-
Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
-
Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
-
Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
-
United States (Domestic shipping only at this time).
Processing Time
-
Orders are processed within 1-3 business days.
-
Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
-
Free Standard Shipping is offered within the United States.
-
Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
-
International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
-
These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
-
Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
-
If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
-
For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
-
For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What is the Silk Cordless Heated Eye Mask used for? A: The Silk Cordless Heated Eye Mask is designed to provide soothing relief for dry eyes, eye strain, sinus headaches, dark circles, blepharitis, styes, puffiness, and MGD by delivering deep, penetrating moist heat.
- Q: How does the dual temperature setting work? A: The heated eye mask features dual temperature settings: a low-heat mode that ranges from 105 degrees Fahrenheit to 115 degrees Fahrenheit, and a high-heat mode that ranges from 135 degrees Fahrenheit to 150 degrees Fahrenheit. It automatically shuts off after 20 minutes for convenience.
- Q: Is the cover of the eye mask washable? A: Yes, the outer cover of the Silk Cordless Heated Eye Mask is detachable and can be hand-washed. However, only the satin cover is washable; the internal heating mechanism should not be washed.
- Q: Can I use this eye mask while traveling? A: Absolutely! The cordless design of the Silk Cordless Heated Eye Mask makes it perfect for use while traveling, allowing you to enjoy comfortable, warm therapy for your eyes wherever you go.
- Q: What material is the Silk Cordless Heated Eye Mask made of? A: The eye mask is made from breathable cotton fabric, providing a gentle touch on the delicate eye area, and features a luxurious outer cover made of 100% satin.
- Q: How long should I use the eye mask for optimal results? A: For optimal results, it is recommended to use the Silk Cordless Heated Eye Mask for 20 minutes at a time, as it automatically shuts off after this duration.
- Q: Is this eye mask suitable for both men and women? A: Yes, the Silk Cordless Heated Eye Mask is designed for use by both men and women, making it an ideal gift for anyone seeking relief from eye fatigue.
- Q: What conditions can this eye mask help alleviate? A: The eye mask can help alleviate various conditions, including dry eyes, eye strain, sinus headaches, blepharitis, styes, puffiness, and MGD, by providing soothing warm therapy.
- Q: What are the benefits of using a heated eye mask? A: Using a heated eye mask can improve eye health by stimulating oil production, unclogging glands, and providing deep relaxation, which is beneficial for overall eye comfort and fatigue relief.
- Q: What occasions would this eye mask make a good gift? A: The Silk Cordless Heated Eye Mask makes an excellent gift for occasions such as birthdays, holidays, or any time you want to show care to someone who may experience eye fatigue from long work hours, travel, or studying.
Related Products
Translation missing: en.general.search.loading