Completely free of seams & SmartKnit socks fit like a second skin and are recommended for people with diabetes, arthritis, or any condition where protection from irritation is important.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are SMARTKNIT Seamless Diabetic Over-the-Calf Socks made of? A: These socks are made from a polyester and Lycra blend, providing a soft and comfortable fit.
- Q: How do SMARTKNIT socks help with diabetes? A: SMARTKNIT socks are designed to be completely seamless, reducing the risk of irritation and discomfort for individuals with diabetes.
- Q: What is the benefit of the non-restrictive Halo Top? A: The non-restrictive Halo Top allows the socks to fit large or swollen legs without slipping down or causing irritating indentations.
- Q: Are these socks suitable for sensitive skin? A: Yes, the truly seamless design and soft fabric make these socks ideal for individuals with sensitive skin or conditions like arthritis.
- Q: How should I wash and care for these socks? A: It is recommended to machine wash the socks in cold water and tumble dry on low heat to maintain their quality and shape.
- Q: What sizes are available for SMARTKNIT socks? A: These socks are available in small size, which is designed to fit various leg sizes and shapes.
- Q: Can I wear these socks in both summer and winter? A: Yes, the high-tech fibers help keep your feet cool in the summer and warm in the winter, making them suitable for year-round wear.
- Q: Where are SMARTKNIT socks manufactured? A: SMARTKNIT socks are proudly made in the USA, ensuring high-quality production standards.
- Q: Do these socks provide any compression? A: While these socks offer a conforming fit, they are not designed to provide compression; they focus on comfort and protection.
- Q: How many pairs are included in a pack? A: Each pack contains three pairs of SMARTKNIT socks, totaling six individual socks.
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