The luxury of silk. Oh, so luxurious. Catching a quick nap can be an essential part of restoring one's well being.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What material is the Spa Sister Silk Sleep Mask made of? A: The Spa Sister Silk Sleep Mask features a 100% silk inner lining and a 100% polyester outer shell.
- Q: How do I care for the Spa Sister Silk Sleep Mask? A: It is recommended to hand wash the mask to maintain its quality and appearance.
- Q: What are the benefits of using a silk sleep mask? A: Silk sleep masks help filter out light, promoting better sleep, and are gentle on the skin, reducing irritation.
- Q: Is the Spa Sister Silk Sleep Mask adjustable? A: The mask has an elastic strap that comfortably fits various head sizes, ensuring a snug fit without being too tight.
- Q: Can I use this sleep mask while traveling? A: Yes, the Spa Sister Silk Sleep Mask is lightweight and portable, making it an ideal companion for travel.
- Q: Does the mask block out light effectively? A: Yes, the design of the mask helps to block out light, allowing for a more restful sleep.
- Q: What color options are available for the Spa Sister Silk Sleep Mask? A: The Spa Sister Silk Sleep Mask is available in a lavender color.
- Q: Is this sleep mask suitable for sensitive skin? A: Yes, the silk material is soft and gentle, making it suitable for sensitive skin.
- Q: What is the size of the Spa Sister Silk Sleep Mask? A: The mask is designed to fit comfortably across the eyes and is generally suitable for most adult head sizes.
- Q: Can the Spa Sister Silk Sleep Mask help with sleep disorders? A: While it may help create a more conducive sleep environment by blocking light, it is not a medical solution for sleep disorders.
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