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SYSTANE NIGHTTIME Lubricant Eye Ointment is designed to keep your eyes lubricated and comfortable while you sleep. It forms a smooth, protective layer for the eyes that provides dry eye symptom relief at night.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Systane Nighttime Lubricant Eye Ointment used for? A: Systane Nighttime Lubricant Eye Ointment is designed to lubricate and comfort dry eyes while you sleep, providing relief from dry eye symptoms.
  • Q: Is Systane Nighttime Eye Ointment preservative-free? A: Yes, Systane Nighttime Eye Ointment is preservative-free, making it safe for regular use without the risk of irritation from preservatives.
  • Q: How does Systane Nighttime Eye Ointment work? A: It forms a smooth, protective layer over the eyes, helping to retain moisture and reduce dryness during the night.
  • Q: Can I use Systane Nighttime Eye Ointment if I wear contact lenses? A: It is recommended to remove contact lenses before using Systane Nighttime Eye Ointment and to wait at least 15 minutes after use before reinserting them.
  • Q: What are the main ingredients in Systane Nighttime Eye Ointment? A: The ointment contains a unique formulation that includes lubricating agents to provide relief from dry eye symptoms.
  • Q: How often can I use Systane Nighttime Eye Ointment? A: You can use Systane Nighttime Eye Ointment as needed, particularly before bedtime for optimal overnight relief.
  • Q: Is Systane Nighttime Eye Ointment suitable for sensitive eyes? A: Yes, the preservative-free formulation is suitable for sensitive eyes and provides gentle relief without causing irritation.
  • Q: What symptoms can Systane Nighttime Eye Ointment help alleviate? A: It helps alleviate symptoms caused by dry eyes, such as discomfort from windy conditions, sunny weather, and prolonged screen time.
  • Q: How should I store Systane Nighttime Eye Ointment? A: Store Systane Nighttime Eye Ointment at room temperature, away from direct sunlight and moisture to maintain its effectiveness.
  • Q: What is the packaging size of Systane Nighttime Eye Ointment? A: Systane Nighttime Eye Ointment comes in a package containing two 3.50 gram tubes, ideal for convenient use.
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