Tender Grips are a unique skin fixation system designed to hold nasal cannulas and oxygen tubing in place on the face. Tender Grips are easy to apply, allow the skin to breathe, hold securely and don't leave any messy residue when removed.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the Tender Grip Skin Fixation System? A: The Tender Grip Skin Fixation System is designed to securely hold nasal cannulas and oxygen tubing in place on the face, ensuring comfort and stability during use.
- Q: How do I apply the Tender Grip Skin Fixation System? A: To apply the Tender Grip, simply peel off the backing, place it on the desired area of skin, and secure the cannula or tubing in the designated slot.
- Q: Can I use the Tender Grip with different types of tubing? A: Yes, the Tender Grip is compatible with various types of nasal cannulas and oxygen tubing, making it versatile for different needs.
- Q: Is the Tender Grip safe for sensitive skin? A: Tender Grips are designed to be gentle on the skin, allowing it to breathe and minimizing irritation, making them suitable for sensitive skin.
- Q: Will the Tender Grip leave residue on my skin after removal? A: No, the Tender Grip is designed to be removed easily without leaving any messy residue on the skin.
- Q: How many pairs of Tender Grips come in a package? A: Each package of Tender Grips contains one pair, providing a secure option for both sides of the face.
- Q: What materials are used in the Tender Grip Skin Fixation System? A: The specific materials are not disclosed, but the Tender Grip is crafted to ensure comfort and effectiveness in skin fixation.
- Q: Can I use the Tender Grip while sleeping? A: Yes, the Tender Grip can be used while sleeping to keep nasal cannulas or oxygen tubing securely in place throughout the night.
- Q: How do I care for the Tender Grip Skin Fixation System? A: There are no special care instructions for the Tender Grip; just ensure the skin is clean and dry before application.
- Q: What category does the Tender Grip Skin Fixation System fall under? A: The Tender Grip is categorized under Oxygen Therapy, specifically designed for use with oxygen tubing.
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