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This pack contains 20 x single use eyelid wipes. The Eye Doctor Eyelid Wipes are used to gently clean away debris from the eyelid and eyelashes providing instant relief for sensitive eyes with a soothing and cooling effect. The lid Wipes are pre-soaked with preservative and detergent free physiological solutions for daily eyelid hygiene. The eye wipes should be used daily as part of your eyelid hygiene regime. Use the lid wipes to wipe away the debris after using The Eye Doctor Hot Eye Compress.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are The Eye Doctor Eyelid Wipes used for? A: The Eye Doctor Eyelid Wipes are designed for gentle cleansing of eyelids and lashes, effectively removing debris, oil, and makeup. They are suitable for sensitive eyes and can help with conditions such as dry eyes, blepharitis, and MGD.
  • Q: Are these eyelid wipes safe for sensitive eyes? A: Yes, these eyelid wipes are free from soaps, harsh detergents, and preservatives, making them suitable for individuals with sensitive eyes, allergies, styes, or pink eye concerns.
  • Q: How many wipes come in a box? A: Each box contains 20 single-use, pre-moistened eye wipes, ideal for daily hygiene routines.
  • Q: Can these wipes help with dry eyes? A: Yes, the wipes provide cooling and soothing relief for tired, dry eyes and support the lipid layer of the tear film, which can help reduce tear evaporation.
  • Q: Are these wipes recommended by eye care professionals? A: Yes, these wipes are trusted by eye care professionals, including Dr. Hilary Jones, who recommend them for maintaining eyelid and lash health.
  • Q: Is there a specific way to use the eyelid wipes? A: To use, gently wipe the eyelids and lashes with the pre-moistened wipe to cleanse and refresh. No rinsing is required.
  • Q: What ingredients are in The Eye Doctor Eyelid Wipes? A: The main ingredient is Sodium Chloride, which helps cleanse and soothe the eye area.
  • Q: How often can I use these eyelid wipes? A: You can use the wipes as part of your daily hygiene routine, typically twice a day, or as needed for refreshing and cleansing.
  • Q: Are The Eye Doctor Eyelid Wipes effective for removing makeup? A: Yes, these wipes are effective at removing makeup along with debris and oil, making them a convenient option for eye care.
  • Q: Can I use these wipes if I wear contact lenses? A: While the wipes are designed for eyelid and lash cleansing, it is advisable to consult your eye care professional for specific guidance if you wear contact lenses.
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