• (281)-738-1050

FEMALE HYGEINE/ CONTRACEPTION

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials are used in the Honey Pot Company pads? A: The Honey Pot Company pads feature an organic cotton cover and an ultra-absorbent pulp core, ensuring both comfort and effectiveness.
  • Q: Are these pads safe for sensitive skin? A: Yes, these pads are hypoallergenic and have been clinically tested, making them suitable for sensitive skin.
  • Q: How do these pads provide leak protection? A: The pads are designed with a flexible shape and maximum absorbency to prevent leaks, allowing you to move comfortably during the night.
  • Q: Can I use these pads if I have allergies? A: Yes, these pads are specifically designed to be gentle on the skin and are hypoallergenic, reducing the risk of allergic reactions.
  • Q: Are these pads biodegradable or eco-friendly? A: While the pads are made from organic materials, it's important to check local waste management guidelines for proper disposal as they may not be fully biodegradable.
  • Q: How many pads are included in a package? A: Each package contains 12 pads.
  • Q: What is the difference between herbal and non-herbal pads from Honey Pot? A: The non-herbal pads do not contain essential oils, making them suitable for those who prefer a fragrance-free option.
  • Q: Are these pads eligible for FSA or HSA? A: Yes, these pads are FSA and HSA eligible, allowing you to use your flexible spending or health savings account for purchase.
  • Q: How absorbent are the Honey Pot Company pads? A: These pads are designed for super absorbency, providing reliable protection throughout the night.
  • Q: Can these pads be used during the day as well? A: While they are specifically designed for overnight use, they can also be used during the day for those who prefer extra protection.
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