Thrive Hot & Cold Reusable eye Gel Pads: This migraine mask treatment helps to relax tired eyes, provides relief for fatigue & dark circles, and helps to reduce puffiness & wrinkles around your eyes. Use this hot and Cold Therapy mask before bed to aid with sleeping, relaxation, and to wake up refreshed. Reusable and Flexible Hot Cold eye Mask: The reusable Gel face mask is a flexible Cool and hot eye compress is essential for relieving headaches, puffy eyes, dry eyes, sinus pressure, allergies, and symptoms of the syndrome, and other eye issues. Use as Both Hot and Cold: This reusable eye mask for dark circles is for both heat and Cold Therapy. Keep the puffy eye mask in the Freezer for a Cooled eye mask, which helps reduce inflammation. Also, place eye strain relief in a microwave for a heated eye mask which loosens facial muscles. Trusted: Our Thrive Brand Gel sleep mask ensures a safe, quality, and regulated product. Every Thrive Brand eye compress for dry eyes is backed by a no questions asked one-year product assurance.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

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