The Benefits of Silk Sleep Mask Blocking all the light, easily farewell noise annoyance and feel relax Adjustable elastic strap for all head sizes Breathable silk provides ultimate comfort to help you sleep
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What material is the Tim & Tina Silk Sleep Mask made of? A: The Tim & Tina Silk Sleep Mask is made of 100% top quality mulberry silk, which is soft and breathable.
- Q: How does the adjustable strap work? A: The sleep mask features a fully adjustable elastic strap that fits all head sizes, ensuring a comfortable and secure fit.
- Q: Can this sleep mask block out all light? A: Yes, the mask is designed to block all light, helping you to sleep better and feel more relaxed.
- Q: Is the silk sleep mask suitable for travel? A: Absolutely! The lightweight and comfortable design make it perfect for travel, yoga, naps, or shift work.
- Q: How do I clean the silk sleep mask? A: It is recommended to hand wash the silk sleep mask in cold water with a mild detergent to maintain its quality.
- Q: Will this mask cause discomfort while sleeping? A: No, the comfortable and breathable design ensures you hardly feel that you are wearing anything, allowing for a restful night's sleep.
- Q: Is this mask a good gift idea? A: Yes, it makes a wonderful gift for friends, parents, or anyone who values a good rest or deep sleep.
- Q: What are the dimensions of the sleep mask? A: The sleep mask is designed to fit comfortably on various head sizes, but specific dimensions are not provided.
- Q: Can I wear this mask during yoga or meditation? A: Yes, the sleep mask can be worn during yoga or meditation to enhance relaxation and focus.
- Q: Does the sleep mask come in different colors? A: The available color for this model is green, but other colors may be available in different models.
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