Treasure of the East is a minority- and women-owned (MBE & WBE) business founded in 1994 in Ithaca, New York by Dr. Ann Wang, a doctor of Traditional Chinese Medicine and teaching physician trained in both Eastern and Western medicine. She sought the very best professional-grade, natural ingredients for her patients; her commitment to doing so led us to become the first FDA-registered company to import granule herbs from mainland China and the exclusive US general agent and distributor for Tianjiang Pharmaceutical. Tianjiang was the first manufacturer of herbal extracts to receive China's Good Manufacturing Practice (GMP) certification for pharmaceutical products and is now the world's largest supplier of full-spectrum herbal extracts. Tianjiang developed 30 patents and supplies over 8,000 hospitals across Asia, including 80% of China's national-level TCM Clinical Research Institutes. Treasure of the East has been exceptionally proud to provide Tianjiang's premium herbal extracts and private labeling services to North American healthcare professionals, medical institutions, supplement manufacturers, and health and wellness brands. Our mission, to promote health and wellbeing with the extraordinary power of herbs, is as vital today as ever.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is Treasure of the East, Indigo - Qing Dai granules? A: Treasure of the East, Indigo - Qing Dai is a 1:1 herbal extract granule product, consisting of premium-quality natural ingredients sourced from traditional regions, offering the benefits of whole herbs in a convenient form.
- Q: How do I take Treasure of the East granules? A: These granules can be easily mixed with hot water to create a herbal tea or taken directly as per your healthcare professional's advice.
- Q: Are these herbal extracts safe for everyone? A: While generally safe, it's important to consult with a healthcare provider before using any herbal products, especially if you are pregnant, nursing, or taking medications.
- Q: What makes these extracts different from others on the market? A: Treasure of the East granules are water-based extracts, free from harsh chemical solvents, and sourced from regions of traditional origin, ensuring quality and purity.
- Q: What are the benefits of using herbal extracts over whole herbs? A: Herbal extracts provide the same active chemicals as whole herbs but with five times the concentration, making them more effective and easier to consume.
- Q: How are the herbs sourced for these granules? A: Over 95% of the raw herbs are sourced from their traditional growing regions, ensuring they meet strict sustainability and quality guidelines.
- Q: Is this product suitable for vegetarians or vegans? A: Yes, Treasure of the East granules are made from plant-based ingredients, making them suitable for both vegetarians and vegans.
- Q: What quality standards do these herbal extracts meet? A: Each batch is laboratory-tested for purity and identity in a facility certified to ISO/IEC17025 standards, ensuring high quality and safety.
- Q: Can these granules be used alongside other medications? A: It's crucial to consult a healthcare professional before combining herbal extracts with other medications to avoid potential interactions.
- Q: What is the shelf life of Treasure of the East granules? A: The shelf life is typically indicated on the packaging; store in a cool, dry place to maintain freshness and potency.
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