Get the period pad that is designed for long-lasting protection with U by Kotex Balance Ultra Thin Pads with Wings. Each heavy absorbency feminine pad comes with a raised center that absorbs 2x faster. The raised center absorbs quickly for up to 100% leak free protection and helps to lock away blood, sweat and odor, so you can worry less and live more. On top of that, our menstrual pads are dermatologist tested to be gentle on skin. These pads are pH-balanced and made without fragrance, lotions, pesticides, parabens, elemental chlorine and natural rubber latex. Designed to fit your bodys curves, our heavy absorbency pads with wings help eliminate gaps and prevent leaks while providing outstanding skin comfort to help you get through your day even when you are experiencing heavier flows. Each sanitary pad is individually folded and wrapped to protect your pad with easy access, even on-the-go. For overnight protection in any sleep position, try U by Kotex Balance Ultra Thin Overnight Pads. U by Kotex feminine pads are FSA/HSA/HRA-eligible in the US. Packaging may vary from images shown. )(vs. the leading unscented foam pad)

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What are U by Kotex Balance Ultra Thin Pads designed for? A: U by Kotex Balance Ultra Thin Pads are designed for long-lasting protection during menstruation, featuring a raised center that absorbs 2X faster for up to 100% leak free protection.
  • Q: How do these pads provide leak protection? A: The raised center of the pads absorbs menstrual flow quickly and helps lock away blood, sweat, and odor, ensuring up to 100% leak free protection.
  • Q: Are these pads gentle on the skin? A: Yes, U by Kotex Balance pads are dermatologist tested and made to be gentle on the skin, ensuring comfort during use.
  • Q: What materials are used in these pads? A: The U by Kotex Balance Ultra Thin Pads are made from polypropylene and do not contain harsh ingredients like fragrances, lotions, or parabens.
  • Q: How many pads are included in a package? A: Each package contains 96 pads, which are organized into 6 packs of 16 pads each.
  • Q: Can these pads be used overnight? A: Yes, for overnight protection, U by Kotex offers Balance Ultra Thin Overnight Pads, which provide extra protection during sleep.
  • Q: Are these pads FSA/HSA eligible? A: Yes, U by Kotex feminine pads are eligible for FSA, HSA, and HRA reimbursement in the US.
  • Q: How are the pads packaged for convenience? A: Each pad is individually folded and wrapped to ensure easy access and protection, making them convenient for on-the-go use.
  • Q: What makes these pads different from traditional pads? A: U by Kotex Balance Ultra Thin Pads feature a unique raised center that absorbs menstrual flow faster than traditional pads, providing superior comfort and leak protection.
  • Q: Do these pads have any scent or fragrance? A: No, these pads are made without fragrance, ensuring they are suitable for those sensitive to scents.
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