5 Reasons for You to Choose Our Luxury/Deluxe Sleep Mask: - The new generation of 3D model design provides enough space for eye movement. - Practical low rebound memory foam. The super soft material makes you feel more restful without putting any pressure on your face. - The newly designed soft adjustable buckle strap never grabs your hair and its top-notch design offers you a comfortable sleep in any location. - Perfect fits the bridge of the nose, elastic band can be adjust to the best position when worn. Block out light, improve insomnia and get long REM sleep every night. - Excellent for travelers, shift workers and people who sleep during the day. Ideal for men, women and children. Washing Instructions: -The inside padding of this sleep mask is made from soft and slow rebound memory foam. We would better wash the sleep mask before first use to achieve better effectiveness. -We suggest hand wash with water below 40?. Gentle program machine washing is allowed. Avoid twisting or folding during drying to protect the shape of sleep mask best. Tips for Wearing Sleep Mask: - Put on the sleep mask and adjust the strap to the right tightness. Then fine-tune nose area and press gently along the contour of the eye mask to keep out all light. - Facial shape and head size varies from person to person. When adjusting the sleep mask, it's better to place the strap just above ears, or wear the band over ears. The specific position depends on the comfort and eye level.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What makes the YIVIEW Sleep Mask suitable for side sleepers? A: The YIVIEW Sleep Mask features ultra-fit thin sides that enable maximum comfort for sleeping on your side, back, or stomach. This design minimizes pressure on the temples and effectively blocks out light from all sides.
  • Q: How does the 3D design of the sleep mask benefit users? A: The 3D model design of the sleep mask provides ample space for eye movement, allowing for free blinking without compressing the eyes or face, which promotes longer, deeper sleep.
  • Q: What material is the YIVIEW Sleep Mask made of? A: The sleep mask is made from slow rebound memory foam, which is soft, breathable, and designed to provide comfort without putting pressure on the face.
  • Q: Are there any special washing instructions for the sleep mask? A: Yes, it is recommended to hand wash the sleep mask with water below 40 degrees Celsius before first use. Gentle machine washing is also allowed, but avoid twisting or folding during drying to maintain its shape.
  • Q: Can the sleep mask accommodate different head sizes? A: Yes, the sleep mask features a fully adjustable elastic band that can be customized for different head sizes, ensuring a comfortable fit for everyone.
  • Q: Is the sleep mask effective in blocking out light? A: Absolutely! The YIVIEW Sleep Mask is designed with an upgraded nose cutout and 3D contours that fit snugly to block light completely, promoting better sleep quality.
  • Q: What tips should I follow when wearing the sleep mask? A: When wearing the sleep mask, adjust the strap to the right tightness and fine-tune the nose area to ensure it keeps out all light. The specific position of the headband should depend on personal comfort and eye level.
  • Q: Is this sleep mask suitable for children? A: Yes, the YIVIEW Sleep Mask is designed to be ideal for men, women, and children, making it a versatile option for anyone needing a comfortable sleep mask.
  • Q: What should I do if the mask feels uncomfortable? A: If the mask feels uncomfortable, try adjusting the strap for a better fit. Ensure the strap is positioned just above the ears or over them, depending on what feels most comfortable for you.
  • Q: Does the sleep mask have any features to prevent hair tangling? A: Yes, the sleep mask is designed with a soft adjustable buckle strap that does not grab or tangle hair, allowing for a comfortable sleep experience without irritation.
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