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Health & Household

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Zaditor Eye Itch Relief used for? A: Zaditor Eye Itch Relief is designed to temporarily relieve itchy eyes caused by allergens, providing fast-acting and long-lasting relief.
  • Q: How long does the relief last from Zaditor Eye Itch Relief? A: The relief from Zaditor Eye Itch Relief can last up to 12 hours with just one drop.
  • Q: Is Zaditor Eye Itch Relief safe for children? A: Yes, Zaditor Eye Itch Relief is safe and effective for children aged 3 years and older.
  • Q: Does Zaditor use a vasoconstrictor in its formula? A: No, Zaditor Eye Itch Relief does not use a vasoconstrictor in its formula, making it a safer option for eye itch relief.
  • Q: Can I use Zaditor Eye Itch Relief if I wear contact lenses? A: It is recommended to remove contact lenses before applying Zaditor Eye Itch Relief and wait at least 10 minutes before reinserting them.
  • Q: How often can I use Zaditor Eye Itch Relief? A: You can use Zaditor Eye Itch Relief up to twice a day, one drop in each affected eye.
  • Q: What are the main ingredients in Zaditor Eye Itch Relief? A: The main ingredient in Zaditor Eye Itch Relief is ketotifen fumarate, an antihistamine that helps relieve itching.
  • Q: Is a prescription needed to buy Zaditor Eye Itch Relief? A: No, Zaditor Eye Itch Relief is an over-the-counter product and does not require a prescription.
  • Q: What should I do if I experience side effects from using Zaditor? A: If you experience side effects or allergic reactions, discontinue use and consult a healthcare professional.
  • Q: How should I store Zaditor Eye Itch Relief? A: Store Zaditor Eye Itch Relief at room temperature, away from direct sunlight and moisture.
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