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Stronger than your typical extract

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are LorAnn Menthol Crystals used for? A: LorAnn Menthol Crystals are primarily used in balms, liniments, rubs, and personal care products for their refreshing aroma and cooling action.
  • Q: How should I use LorAnn Menthol Crystals in aromatherapy? A: For aromatherapy, place the menthol crystals in a bowl for a menthol scent in steam rooms, but avoid placing them directly on sauna rocks.
  • Q: Are LorAnn Menthol Crystals safe for use on the skin? A: Yes, menthol crystals act as a local anesthetic and provide a cooling sensation when applied to the skin, but they should be used at a rate of 3% or less in cosmetic recipes.
  • Q: Can I mix LorAnn Menthol Crystals with other essential oils? A: Yes, LorAnn Menthol Crystals mix well with oils such as camphor, clove, and wintergreen.
  • Q: How do I store LorAnn Menthol Crystals? A: Store LorAnn Menthol Crystals in a cool, dry place, away from direct sunlight to maintain their quality.
  • Q: Are LorAnn Menthol Crystals kosher? A: Yes, LorAnn Menthol Crystals are certified kosher.
  • Q: What is the primary ingredient in LorAnn Menthol Crystals? A: The primary ingredient in LorAnn Menthol Crystals is pure and natural menthol, derived from steam distilled peppermint oil.
  • Q: Can LorAnn Menthol Crystals be used in cooking? A: While LorAnn Menthol Crystals are primarily intended for aromatherapy and personal care products, they can be used in very small quantities in flavoring recipes, but always check for compatibility.
  • Q: What is the size of the package for LorAnn Menthol Crystals? A: LorAnn Menthol Crystals come in a 2 oz package.
  • Q: What are the benefits of using LorAnn Menthol Crystals? A: The benefits include their cooling sensation on the skin, refreshing aroma for aromatherapy, and versatility in personal care product formulations.
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