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Phoenix's Emporium own Egyptian musk is thick and 100% natural & pure. You will find no better quality on the market. It will stay on your skin for extremely long periods of time. If you buy from any other brand, you are buying a diluted generic version that can be full of toxins.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Pure Egyptian Musk Oil used for? A: Pure Egyptian Musk Oil is primarily used for aromatherapy, providing a calming and soothing fragrance. It can also be used in personal care products and as a natural perfume.
  • Q: Is this musk oil suitable for sensitive skin? A: While Pure Egyptian Musk Oil is made from natural ingredients, it's advisable to perform a patch test to ensure no allergic reactions occur, especially for sensitive skin.
  • Q: How long does the scent of this musk oil last on the skin? A: The scent of Pure Egyptian Musk Oil can last for many hours, often remaining noticeable throughout the day due to its high quality and concentration.
  • Q: Can I use this musk oil in a diffuser? A: Yes, Pure Egyptian Musk Oil can be used in a diffuser to fill a room with its pleasant aroma, enhancing your environment.
  • Q: What are the ingredients in Pure Egyptian Musk Oil? A: Pure Egyptian Musk Oil is made from 100% natural and organic ingredients, ensuring no synthetic additives or toxins are included.
  • Q: How should I store Pure Egyptian Musk Oil? A: It is recommended to store Pure Egyptian Musk Oil in a cool, dark place to maintain its quality and fragrance potency.
  • Q: Is this product cruelty-free? A: Yes, Pure Egyptian Musk Oil is cruelty-free, as it is made from natural ingredients without any animal testing.
  • Q: What is the bottle size of this musk oil? A: The bottle size of Pure Egyptian Musk Oil is 1/3 oz, which is approximately 10 milliliters.
  • Q: Can this oil be diluted for use? A: Yes, Pure Egyptian Musk Oil can be diluted with a carrier oil, allowing for safer application on the skin if desired.
  • Q: Is this musk oil safe for use around children? A: While Pure Egyptian Musk Oil is made from natural ingredients, it is best to consult a pediatrician before using around young children to ensure safety.
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