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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is included with the OneTouch Verio Blood Glucose Flex System? A: The OneTouch Verio Blood Glucose Flex System includes the glucose meter itself, along with essential components for monitoring blood glucose levels.
- Q: How do I use the OneTouch Verio Blood Glucose Flex System? A: To use the OneTouch Verio Blood Glucose Flex System, insert a test strip into the meter, obtain a blood sample using the lancing device, and apply the sample to the strip. The meter will display your blood glucose reading within seconds.
- Q: Is the OneTouch Verio Blood Glucose Flex System easy to read? A: Yes, the OneTouch Verio Blood Glucose Flex System features a large, easy-to-read display that clearly shows your blood glucose levels.
- Q: Can I use the OneTouch Verio Blood Glucose Flex System without a prescription? A: Yes, the OneTouch Verio Blood Glucose Flex System is available over-the-counter and does not require a prescription for purchase.
- Q: What type of batteries does the OneTouch Verio Blood Glucose Flex System use? A: The OneTouch Verio Blood Glucose Flex System typically uses a standard coin cell battery, which is included with the meter.
- Q: How often should I replace the test strips for the OneTouch Verio Blood Glucose Flex System? A: Test strips for the OneTouch Verio Blood Glucose Flex System should be replaced according to the manufacturer's recommendations, typically after each use, to ensure accurate readings.
- Q: Is the OneTouch Verio Blood Glucose Flex System compatible with any apps? A: Yes, the OneTouch Verio Blood Glucose Flex System can be synced with compatible mobile apps to help track blood glucose levels and manage diabetes more effectively.
- Q: What should I do if the OneTouch Verio Blood Glucose Flex System gives an error message? A: If you receive an error message from the OneTouch Verio Blood Glucose Flex System, refer to the user manual for troubleshooting steps or contact customer support for assistance.
- Q: How do I clean the OneTouch Verio Blood Glucose Flex System? A: To clean the OneTouch Verio Blood Glucose Flex System, gently wipe the exterior with a soft, dry cloth. Avoid using water or cleaning solutions on the device.
- Q: Is the OneTouch Verio Blood Glucose Flex System suitable for all ages? A: The OneTouch Verio Blood Glucose Flex System is suitable for adults and children, but it is important to supervise children during use and consult a healthcare professional for guidance.
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