Designed by plastic surgeons to reduce appearance and texture of scars and keloids. Kloda combines two scar treatment modalities: manual scar massage and application of potent natural healing oils. Scar massage has been clinically proven to help prevent excessive scarring. Formulated with tea tree, coconut and lavendar oils, and shea butter for effective scar care. To help prevent scar formation, use only after incision or wound is completely closed and sutures are removed. Massage scars by rolling oil along scar line or over the wound with gentle pressure. Use three times a day for 5 minutes (or as often as desired) for at least for 8 weeks or longer.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What is Kèloda Scar & Keloid Removal Tea Tree Oil used for? A: Kèloda Scar & Keloid Removal Tea Tree Oil is designed to reduce the appearance and texture of scars and keloids. It combines manual massage and natural healing oils to help improve scar care, especially post-surgery or after injuries.
- Q: How do I apply Kèloda Scar Oil? A: To apply, shake the roller before use and gently roll it over the scar area for 3-5 minutes daily, or as advised by a healthcare professional. For pierced areas, apply around the clean site and allow the oil to absorb.
- Q: What ingredients are in Kèloda Scar Oil? A: Kèloda contains Organic Tea Tree Essential Oil, Coconut Oil, Shea Butter, Cocoa Butter, Vitamin E, and Lavender Essential Oil. These natural ingredients work together to soothe and heal scarred skin.
- Q: When should I start using Kèloda after surgery? A: You should use Kèloda only after the incision or wound is completely closed and sutures are removed. This helps prevent scar formation and promotes healing.
- Q: Can Kèloda be used on all types of scars? A: Yes, Kèloda is designed for a wide variety of scars, including post-surgical, hypertrophic, atrophic, keloids, and even scars from burns or piercings.
- Q: How often should I use Kèloda for best results? A: For optimal results, it's recommended to massage the scar with Kèloda at least three times a day for at least 8 weeks. Consistent use is key to improving scar appearance.
- Q: Is Kèloda safe for sensitive skin? A: Kèloda is formulated with natural ingredients that are generally safe for sensitive skin. However, it's advisable to test a small area first and avoid use on open or inflamed skin.
- Q: Can I use Kèloda with other scar treatments? A: Yes, Kèloda can be used alongside other scar treatments such as silicone sheets, scar creams, or gels. It is compatible with various post-surgical care products.
- Q: How should I store Kèloda Scar Oil? A: Store Kèloda in a cool, dry place away from direct sunlight to maintain its potency. Keeping it at room temperature is ideal.
- Q: What should I do if I experience irritation while using Kèloda? A: If you experience irritation, discontinue use immediately. Consult a healthcare professional for guidance, especially if the irritation persists.
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