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A small handy tool with metal ring for the removal of ear wax from hearing aids.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the purpose of the Hearing Aid Wax Removal Tool? A: The Hearing Aid Wax Removal Tool is designed to help users easily remove ear wax from their hearing aids, ensuring optimal performance and hygiene.
  • Q: How do I use the Hearing Aid Wax Removal Tool? A: To use the tool, gently insert the metal loop into the hearing aid to scoop out any accumulated ear wax. Be careful not to damage the hearing aid components.
  • Q: Is this tool suitable for all types of hearing aids? A: Yes, the Hearing Aid Wax Removal Tool is suitable for most types of hearing aids, but always refer to your hearing aid manufacturer's guidelines for specific care instructions.
  • Q: What materials is the Hearing Aid Wax Removal Tool made of? A: The tool features a metal ring that is durable and easy to clean, ensuring effective wax removal without damaging your hearing aid.
  • Q: How often should I clean my hearing aids using this tool? A: It is recommended to clean your hearing aids regularly, ideally every few days or as needed, especially if you notice a build-up of ear wax.
  • Q: Can I use this tool on other devices besides hearing aids? A: While primarily designed for hearing aids, the tool can also be used on other small electronic devices or accessories that may accumulate wax or debris.
  • Q: What should I do if I am uncomfortable using the tool? A: If you are uncomfortable using the tool, consider seeking assistance from a professional audiologist or hearing aid specialist for guidance on proper cleaning techniques.
  • Q: How should I maintain the Hearing Aid Wax Removal Tool? A: To maintain the tool, clean it with mild soap and water after each use. Ensure it is completely dry before storing it to prevent any rust or damage.
  • Q: Is there a risk of damaging my hearing aids while using this tool? A: When used properly, the Hearing Aid Wax Removal Tool poses minimal risk of damage. Always handle it gently and follow the manufacturer's instructions for your hearing aids.
  • Q: What is included with the Hearing Aid Wax Removal Tool? A: The package includes two Hearing Aid Wax Removal Tools, each featuring a metal loop for efficient wax removal.
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