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The #1 Doctor recommended formula!!  Gently softens and loosens ear wax for easy removal. Includes 1/2 oz. bottle of solution.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Audiologist's Choice Ear Wax Removal Kit? A: The Audiologist's Choice Ear Wax Removal Kit includes doctor-recommended earwax softening and removal drops along with a bulb syringe designed for safe and effective ear cleaning.
  • Q: How do I use the earwax removal drops? A: To use the earwax removal drops, tilt your head, apply a few drops into the ear canal, and allow the solution to work for a few minutes before draining.
  • Q: Is this product safe for children? A: The earwax removal drops are safe for adults and children over the age of 12. Always consult a healthcare professional for younger children.
  • Q: What ingredients are in the earwax removal drops? A: The drops contain 6.5% carbamide peroxide, which is a gentle yet effective ingredient for softening and removing earwax.
  • Q: Can I use this product if I wear hearing aids? A: Yes, this product is particularly beneficial for hearing aid users as it helps prevent earwax buildup that can clog hearing aids and affect sound clarity.
  • Q: How often can I use the earwax removal drops? A: For optimal ear hygiene, the drops can be used as needed, but it's best to consult with a healthcare professional for personalized recommendations.
  • Q: Will this product cause any irritation? A: The formula is designed to be non-irritating, ensuring a comfortable experience while effectively softening and removing earwax.
  • Q: Is the bottle travel-friendly? A: Yes, the 0.5 oz bottle is compact and portable, making it convenient for home use or travel.
  • Q: What is the main benefit of using this earwax removal kit? A: The main benefit is its ability to safely soften and remove excessive earwax, helping to maintain ear hygiene and prevent issues like temporary hearing loss or discomfort.
  • Q: How does carbamide peroxide work in this product? A: Carbamide peroxide works by creating a bubbling action that helps to break down hardened earwax, allowing it to dissolve and be easily removed.
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