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For over 35 years, Bionix has sought to modernize and simplify medical processes with the use of high-quality healthcare products. Doctors Andrew Milligan (PhD) and James Huttner (MD, P.h.D) founded Bionix with the goal of combining their extensive medical knowledge and genuine desire to make procedures faster and easier for both medical professionals and patients. At Bionix, our mission is simple: offer single-patient use products that promote exceptional quality, helping to service patients and propel medical innovation. Bionix Safe Ear Curettes are flexible, and safely remove impacted wax in patients of all ages. They are a safe alternative to stainless steel curettes, which are rigid and uncomfortable, and can be harmful to patients. Bionix Safe Ear Curettes allow healthcare providers to safely and gently remove cerumen with styles to match different types of wax and personal preference. Disclaimer: Federal law restricts this device to sale by or on the order of a licensed healthcare practitioner.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Bionix CeraSpoon Ear Curette Tool used for? A: The Bionix CeraSpoon Ear Curette Tool is designed to gently remove earwax buildup from the ear canal, making it ideal for healthcare providers treating patients with excessive earwax.
  • Q: How wide is the spoon tip on the Bionix CeraSpoon? A: The spoon tip of the Bionix CeraSpoon is 4mm wide, allowing for effective and gentle cerumen removal.
  • Q: Is the Bionix CeraSpoon safe for earwax removal? A: Yes, the Bionix CeraSpoon is a safe option as it is flexible and reduces the risk of injury to the ear canal and tympanic membrane, unlike rigid stainless steel curettes.
  • Q: Can the Bionix CeraSpoon be used for all ages? A: Yes, the Bionix CeraSpoon is designed for use by medical professionals on patients of all developmental stages, from pediatric to adult care.
  • Q: How many CeraSpoon tools are included in a pack? A: Each pack of the Bionix CeraSpoon Ear Curette Tool contains 50 single-use tools.
  • Q: What types of healthcare professionals can use the Bionix CeraSpoon? A: The Bionix CeraSpoon is suitable for a variety of healthcare providers, including pediatricians, home healthcare specialists, and other medical professionals.
  • Q: Are there different styles of Bionix CeraSpoon tips available? A: Yes, Bionix offers seven color-coded tip styles of the CeraSpoon to cater to specific needs in cerumen removal.
  • Q: Is the Bionix CeraSpoon made in the USA? A: Yes, the Bionix CeraSpoon is proudly made in America.
  • Q: How should the Bionix CeraSpoon be disposed of after use? A: The Bionix CeraSpoon is designed for single use; it should be disposed of properly after use to ensure safety and hygiene.
  • Q: What materials are used in the Bionix CeraSpoon Ear Curette Tool? A: The Bionix CeraSpoon is made from flexible materials designed for safe earwax removal, though specific material details are not provided.
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