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NeilMed SuavEar Ear Wax Removal Aid - For occasional aid to soften, loosen and remove excessive earwax

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is NeilMed SuavEar Ear Wax Removal Aid used for? A: NeilMed SuavEar Ear Wax Removal Aid is designed for occasional use to soften, loosen, and remove excessive earwax.
  • Q: What are the key features of this ear wax removal aid? A: This product features a complete 2-step system that safely removes excessive earwax, and includes 1 bottle of Carbamide Peroxide 6.5% ear drops, 2 ear plugs, 1 clear soft tip silicone bulb ear syringe, and 1 drainage collection cup.
  • Q: How often can I use NeilMed SuavEar Ear Wax Removal Aid? A: It is recommended to use this product occasionally or as needed, following the instructions provided for safe use.
  • Q: Is this product safe for children? A: This product is generally intended for adults; it is advisable to consult a healthcare professional before using it on children.
  • Q: How do I use the NeilMed SuavEar Ear Wax Removal Aid? A: To use it, follow the instructions included with the product, which typically involves applying the ear drops and using the syringe to help remove the softened wax.
  • Q: Can I use this product if I have a perforated eardrum? A: If you have a perforated eardrum or any other ear condition, consult a healthcare professional before using this product.
  • Q: What is the size of the bottle of ear drops included? A: The kit includes a 15 mL (0.5 fluid ounces) bottle of Carbamide Peroxide 6.5% ear drops.
  • Q: Are there any side effects associated with this ear wax removal aid? A: Some users may experience mild irritation or discomfort; if you notice any severe side effects, discontinue use and consult a healthcare professional.
  • Q: How should I store the NeilMed SuavEar Ear Wax Removal Aid? A: Store the product in a cool, dry place, away from direct sunlight and out of reach of children.
  • Q: Is the silicone bulb ear syringe reusable? A: Yes, the clear soft tip silicone bulb ear syringe can be cleaned and reused according to the care instructions provided.
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