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GenTeal Tears Preservative-Free Moderate Lubricant Eye Drops offer soothing relief for dry, irritated eyes. NDC Code(s): 0065-8063-01

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are GenTeal Tears Liquid Drops used for? A: GenTeal Tears Liquid Drops are designed to provide soothing relief for dry, irritated eyes. They are ideal for individuals experiencing moderate dry eye symptoms.
  • Q: Are GenTeal Tears Liquid Drops safe for sensitive eyes? A: Yes, GenTeal Tears are preservative-free, minimizing irritation and making them suitable for sensitive eyes.
  • Q: How do I use the single-use vials of GenTeal Tears? A: Each single-use vial contains a pre-measured dose. Simply twist open the vial and instill the drops into your eyes as needed.
  • Q: How long do GenTeal Tears provide relief? A: These lubricating eye drops offer long-lasting comfort, providing relief for extended periods to keep your eyes comfortable.
  • Q: How many vials come in each pack of GenTeal Tears? A: Each pack contains 36 individual single-use vials, making it convenient for on-the-go use.
  • Q: Can I use GenTeal Tears with contact lenses? A: It is recommended to wait at least 15 minutes after using GenTeal Tears before inserting contact lenses. Always consult your eye care professional for specific advice.
  • Q: What should I do if I experience discomfort after using GenTeal Tears? A: If you experience persistent discomfort or irritation after using GenTeal Tears, discontinue use and consult your eye care professional.
  • Q: Do GenTeal Tears contain any preservatives? A: No, GenTeal Tears Liquid Drops are preservative-free, making them a safer choice for those with sensitive eyes.
  • Q: Are there any side effects associated with using GenTeal Tears? A: GenTeal Tears are generally well-tolerated, but if you notice any unusual side effects, please consult your healthcare provider.
  • Q: Where can I purchase GenTeal Tears Liquid Drops? A: GenTeal Tears Liquid Drops are available at most pharmacies, online retailers, and medical supply stores.
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