• (281)-738-1050

Refresh Tears Lubricant Eye Drops, Moisture Drops for Dry Eyes. 4 x 0.5 fl oz. (15ml) bottles with Sterile Drops Bottle, 0.17 fl oz (5ml)

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Refresh Tears Lubricant Eye Drops used for? A: Refresh Tears Lubricant Eye Drops are designed to provide temporary relief from the symptoms of Dry Eye, including burning, irritation, and discomfort.
  • Q: How many bottles are included in the Refresh Tears multipack? A: The Refresh Tears multipack includes four bottles, each containing 0.5 fluid ounces.
  • Q: Are Refresh Tears Lubricant Eye Drops safe for contact lens wearers? A: Yes, Refresh Tears are safe for contact lens wearers. They can help lubricate the eyes and alleviate dryness.
  • Q: How should Refresh Tears Lubricant Eye Drops be stored? A: Store Refresh Tears Lubricant Eye Drops at room temperature away from direct sunlight and keep the bottle tightly closed when not in use.
  • Q: Can Refresh Tears be used with other eye medications? A: It is advisable to wait at least 15 minutes after using Refresh Tears before applying other eye medications to avoid dilution.
  • Q: What is the shelf life of Refresh Tears Lubricant Eye Drops? A: The shelf life of Refresh Tears is typically indicated on the packaging, but they should be discarded after the expiration date or if the solution becomes discolored.
  • Q: Do Refresh Tears Lubricant Eye Drops contain preservatives? A: Some formulations of Refresh Tears may contain preservatives, while others are preservative-free. Check the product label for specific information.
  • Q: Can Refresh Tears help with allergy-related eye irritation? A: Refresh Tears are primarily designed for Dry Eye relief. For allergy-related irritation, consult a healthcare professional for appropriate allergy eye drops.
  • Q: How often can I use Refresh Tears Lubricant Eye Drops? A: You can use Refresh Tears as often as needed for relief from Dry Eye symptoms. However, if symptoms persist, consult a healthcare professional.
  • Q: What is the active ingredient in Refresh Tears Lubricant Eye Drops? A: The active ingredient in Refresh Tears is typically carboxymethylcellulose sodium, which helps to lubricate and protect the eyes.
Translation missing: en.general.search.loading